Publisher Operations Specialist

About Our Client

The organization operates in the digital advertising and media technology industry, focusing on attention measurement and media quality metrics across various formats such as display, video, and connected TV. It addresses challenges related to accurately measuring and improving ad attention and quality to help publishers and advertisers optimize their media strategies. The company is experiencing rapid growth and offers a range of products and services that support publishers and advertisers in leveraging data-driven insights.

About the Opportunity

The Publisher Operations Specialist is responsible for managing day-to-day technical operations and integrations related to publisher tag management and account support. This role ensures smooth coordination between technical and cross-functional teams, serving as a key resource for internal stakeholders and publishing partners. The position offers the opportunity to gain deep expertise in publisher products while contributing to the company’s growth and operational excellence.

Responsibilities

• Own creation, configuration, quality assurance, and troubleshooting of publisher tags across multiple digital ad formats
• Manage publisher accounts by overseeing integrations, onboarding, and technical support
• Act as a technical liaison for client success teams and publisher partners, escalating complex issues appropriately
• Coordinate cross-functional projects involving Data Science, Product, and Engineering teams
• Maintain awareness of product updates and assess their impact on publisher workflows
• Investigate data quality and measurability issues collaboratively
• Document processes and identify improvements to publisher operations
• Communicate updates and resolutions clearly to relevant teams

Requirements

• 0-2 years of relevant experience through internships, coursework, projects, or professional roles
• Technical or analytical background or strong interest in learning technical systems
• Interest in digital advertising, media, ad tech, or data-driven products
• Familiarity with or willingness to learn ad-serving concepts and tools like Google Ad Manager, VAST, and ad tags
• Strong organizational and project management skills
• Effective collaboration and communication skills across technical and non-technical colleagues
• Proactive attitude with willingness to take on increasing responsibility
• Comfort with or interest in data and analytics tools such as Looker and SQL

Pay Range and Compensation Package

Base Salary: $90,000 - $110,000

Compensation includes base salary, performance-based bonus, and equity; final package depends on experience, level, and location.

Benefits & Perks

• Medical, dental, and vision insurance
• Paid time off
• Parental leave
• Employee development and wellness stipend
• Holiday break
• Volunteer time off
• Competitive salary
• Performance-based quarterly bonus
• Stock options
• 401(k) retirement plan
• Remote-first work environment with access to New York office and WeWork spaces