Publisher Operations Coordinator

Key Focuses

• Manage onboarding for new and existing publishers, ensuring a seamless integration of our products
• Provide technical support to publishers, addressing inquiries and guiding them through operational requirements
• Collaborate with publishers, Account Managers, and Legal to execute agreements, vet publisher websites, and resolve compliance issues
• Conduct compliance reviews to ensure adherence to job seeker experience and distribution policies
• Support basic data analysis, reporting, and invoice reconciliation processes across publisher channels
• Collaborate with cross-functional teams to escalate issues, improve processes, and support overall operational goals

Minimum Qualifications

• Strong written and verbal communication skills with the ability to articulate thoughts effectively to external partners
• Experience using spreadsheets or data tools to track, analyze, and report on information
• Highly organized with strong attention to detail and the ability to manage multiple tasks at once
• Ability to learn new systems, tools, and processes quickly
• Demonstrated problem-solving skills in addressing routine inquiries and the ability to work independently
• Bachelor’s degree or equivalent experience

Preferred Qualifications

• Experience in an operations, support, or customer-facing role
• Familiarity with compliance, onboarding, or partner management processes
• Experience working cross-functionally with teams such as Legal, Account Management, or Product
• Exposure to marketplaces, job distribution, or digital advertising environments

Summary

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Our Mission

To actively connect people to their next great opportunity.

About the Role

This entry-level position is an excellent opportunity for individuals looking to build a career in operations within the dynamic landscape of our marketplace.

Pay

The US base pay range for this full-time position is $26.50/hr-$37.25/hr.

Schedule

Flexible vacation and paid time off.

Benefits

Competitive salary
Exceptional benefits package
Employer matched 401(k) plan

Equal Opportunity Employer

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.