Public Services Administrative Assistant

Description

Performs a variety of responsible administrative and office management duties in support of department operations requiring a comprehensive understanding of the departmental and program rules, regulations, and services.

Essential Functions

• Plans and organizes the administrative work flow of the office to accomplish needs;
• Identifies and develops databases, spreadsheets and other records management systems;
• Creates files, notebooks, forms and correspondence based on limited instructions;
• Edits data bases and spreadsheets for custom applications;
• Prepares charts and graphs using spreadsheet and/or presentation software;
• Reviews work for compliance with instructions, proofreads final product.

Knowledge, Skills, and Abilities/Minimum Qualifications

• Thorough knowledge of modern office practices and procedures including automated office systems such as word processing, database management, spreadsheet design and usage, specialized technology applications, website documents and other related resources.
• Considerable knowledge of City policies, procedures, and practices related to area of assignment and of the organization’s administrative, financial, personnel and purchasing procedures.
• Skill in the use of information technology equipment and associated software products such as word processing, spreadsheets and databases used in area of work assignment including the development of forms, form letters, tables, spreadsheets, databases, etc. to compile records and generate reports.
• Skill in communicating effectively and in conducting the department’s business in person and by telephone and in customer service problem-solving and conflict resolution.
• Ability to plan and organize administrative support and technical activities and tasks.
• Ability to handle multiple priorities utilizing sound judgment and based on knowledge of departmental issues and needs.
• Ability to do research and gather and compile materials from a variety of sources.
• Ability to arrange and place data, statistics, records, reports and files into a proper sequence and develop hardcopy and electronic systems for retrieval and storage of departmental records.
• Ability to establish and maintain effective working relationships with the supervisor, coworkers, City officials, customers and the general public.
• Ability to work independently on responsible administrative support, technical and programmatic tasks, some of which may be confidential or sensitive.
• Ability to be tactful and courteous while conducting City business.
• Ability to complete assigned tasks based on general or limited instructions.
• May need the ability to plan, organize, monitor, train, and supervise the work of others.

Physical Requirements

Must be able to physically perform the basic life operational functions of climbing, stooping, kneeling, crouching, reaching, standing, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. Must be able to perform light work exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. Must possess the visual acuity to prepare and analyze data and figures, operate a computer terminal, do some accounting tasks, operate a computer terminal, and to do extensive reading.

Benefits

All full-time regular employees are offered a comprehensive benefits package which includes, vacation, and sick leave and twelve holidays. Also available are medical, dental, vision, and life insurance. For an overview of the City of Kinston's benefits package offered please click here: www.kinstonnc.gov.

Employer

City of Kinston
207 E. King Street
P.O. Drawer 339
Kinston, North Carolina, 28502
Phone: (252) 939-3118