Public Safety Telecommunicator I

Advertisement closes 8/14/2026. Full-time position with the Justice & Public Safety Cabinet | Kentucky State Police, located at 160 Citation Ln, Campbellsburg, KY 40011. Eligible for overtime pay, 40 hours per week.

About the Role

The Public Safety Telecommunicator is a highly skilled team member, providing a vital link between state Troopers and the information they need for effective and efficient daily operations. Often called the "nerve center" of police operations, they serve as the initial first responders, taking calls and dispatching emergency personnel, including state and local police, fire, and ambulance services. This role operates 24 hours a day, requiring a flexible shift schedule.

The Kentucky State Police provides comprehensive training, including a 12-month Field Training Program starting on the first day of employment. Within the first year, telecommunicators must attend a 5-week training academy in Frankfort to become certified in the Law Information Network of Kentucky (LINK), National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS), and Emergency Medical Dispatching (EMD).

Responsibilities

• Answer radio and telephone calls, including 911 in designated areas.
• Gather and relay pertinent information from each communication; dispatch calls to police and other emergency management personnel.
• Provide pre-arrival instructions during medical emergencies.
• Operate the Computer Aided Dispatching system (CAD).
• Utilize law enforcement systems nationwide to assist troopers and detectives with investigations ranging from traffic enforcement to major crimes.
• Familiarity with Post region and map reading.

Requirements

• High school diploma or equivalent.
• Experience in transmission, receiving, and relaying electronic information for law enforcement, emergency medical, fire, emergency management, military communications, or traffic operations may substitute for education on a year-for-year basis.
• Must obtain certification as a LINK/NCIC Operator within 30 days of employment.
• Must obtain certification as an Emergency Medical Dispatcher within 60 days of employment.
• Must obtain certification as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) within 12 months of employment.
• Must not have been convicted of a felony or other crimes pursuant to KRS 15.540.
• Must maintain required licensure(s), certification(s), or credentials for the length of employment.

Preferred Skills

• Strong work ethic and ability to multitask.
• Proficient typing skills.
• Strong written and verbal communication.
• Excellent customer service and active listening.
• Ability to perform under pressure and exercise solid judgment.
• Computer literacy.

Working Conditions

• Work is performed in a communications center at a Kentucky State Police Post under extremely stressful conditions.
• May be required to work rotating shifts, including overnight and weekends.
• Must stay in Frankfort at the Academy Monday through Friday during the five-week telecommunications academy.

Pay

$41,084.16 annually.

Schedule

Full-time, 40 hours per week with a variable shift.