Public Safety Telecommunicator I

About the role

The Kentucky State Police is seeking a Public Safety Telecommunicator I to join their team. This role serves as a vital link between state troopers and the information they need to perform effectively.

Responsibilities

• Answer radio and telephone calls, including 911 in designated areas
• Gather and relay pertinent information from each communication; dispatching calls to police and other emergency management personnel
• Provide pre-arrival instructions during medical emergencies
• Operate the Computer Aided Dispatching system (CAD)
• Familiarize oneself with the Post region and utilize law enforcement systems nationwide to assist troopers and detectives
• Utilize knowledge of national and international law enforcement systems to support investigations

Requirements

• High school graduate
• Must obtain certification as LINK/NCIC Operator within thirty days of employment
• Must obtain certification as an Emergency Medical Dispatcher within sixty days of employment
• Must obtain certification as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) within twelve months of employment
• Must not have been convicted of a felony or other crimes pursuant to KRS 15.540
• Maintain any required licensure(s), certification(s) or other credentials for the length of employment in this classification

Qualifications

Substitute Education for Experience: None

Substitute Experience for Education: Experience in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications or traffic operations will substitute for the required education on a year-for-year basis.

Skills

• Strong work ethic
• Multi-tasking
• Typing
• Strong written and verbal communication
• Map reading
• Customer service
• Active listening
• Perform under pressure
• Solid judgement
• Computer literacy

Benefits

Employees in this position are prohibited from using medical cannabis due to other applicable state or federal laws.

Pay

$41,084.16 annually

Schedule

Variable shift