Public Safety Officer I (7583)

This position is responsible for protecting Spotlight 29 and Tortoise Rock Casino, or other Tribal property against fire, theft, vandalism, and illegal entry by performing standby and security functions. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members, including being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards, including consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Provide general security services for the protection of tribal members, employees, guests, and tribal property.
• Document suspicious persons and/or activities on prescribed departmental forms.
• Perform gaming-related standbys, carry out chip transfers, and stand security posts.
• Inspect assigned areas for security and/or safety breaches and report any potential situations to supervisor.
• Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons.
• Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
• Regulate vehicle and pedestrian traffic at Casino to maintain orderly flow.
• Possess knowledge of Casino services and promotions and the location thereof.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Casino to its guests and vendors and assist them as required.
• Follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Requirements

• Must possess a high school diploma or equivalent.
• Should possess 1-3 months related experience and/or training; or equivalent combination of education and experience.
• Must pass periodic random drug screens.
• Must pass pre-employment physical.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.
• Must obtain and maintain CPR First Aid Certification.
• Must possess and maintain a current CA guard card.
• Must possess a Baton permit.
• Must possess a Pepper Spray permit.

Physical Demands

• While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear.
• The employee is occasionally required to run.
• The employee must occasionally lift up to 75 pounds and move up to 150 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, motor vehicles, and extreme variations in temperature.
• The employee will be exposed to extreme variations in noise level in the work environment.
• The Casino is open 24 hours per day, seven (7) days a week; therefore, the employee must be flexible to work any and all shifts.
• The Casino is a gaming facility.
• The Casino is not a smoke-free environment.
• Be aware that surveillance cameras and audio equipment monitor the premises recording activity throughout the facility on a 24-hour, 7-day per week basis.
• Must be available for emergency calls 24/7.

The Twenty-Nine Palms Band of Mission Indians adheres to the Indian Preference Act, ensuring preference in hiring in the following order: Tribal Members, Other Native Americans, All other ethnic groups.