Public Safety Officer - 2nd Shift Weekends (Sat/Sun 3-11pm)

About the role

Provides emergency response to a variety of situations and incidents to support the department, patients, clinicians and/or faculty. Patrols buildings and grounds, investigates thefts, shortages, and other complaints, and conducts preliminary investigations.

Responsibilities

• Interacts with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful.
• Uses various office software to produce reports.
• May interface with senior management, cross-organizations, and internal and external customers.
• Patrols buildings and grounds and identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages.
• Responds to emergencies, including medical incidents for adult and pediatric patients and active response.
• Assists with potentially violent patients and detains individuals suspected of criminal conduct.
• Counsels and educates patients and staff on safety measures.
• Maintains accountability for valuables/property and other forms of evidence.
• Prepares and submits written reports and logs all incidents thoroughly and accurately.
• Conducts fire extinguisher inspections per assignment of SOD, responds to fire drills, and provides escorts for staff, visitors, and patients.
• Performs additional duties as assigned.

Requirements

• High school diploma, bachelor's degree preferred.
• 1 year of relevant security experience; multi-language skills a plus.
• Licenses/Certifications: Must possess and maintain a valid Massachusetts Driver’s license. Must submit to and pass an initial and annual criminal background check. Must obtain and maintain required certifications in the following programs (training provided by department): CPR/AED/First Aid, Narcan (Naloxone) Training, AVADE/HDTS De-Escalation Training.

Qualifications

• Knowledge, Skills, And Abilities Required: Excellent verbal and written communication skills. Proficient in the operation of office equipment including computers. Knowledge of word processing, spreadsheet, and database applications. Exemplary customer service and communication skills. Strong risk analysis and organizational skills. Ability to control complex interpersonal situations and crisis management scenarios. Ability to prepare clear and concise reports and routine correspondence. Reliable and flexible.

Skills

• Excellent verbal and written communication skills.
• Proficient in the operation of office equipment including computers.
• Knowledge of word processing, spreadsheet, and database applications.
• Exemplary customer service and communication skills.
• Strong risk analysis and organizational skills.
• Ability to control complex interpersonal situations and crisis management scenarios.
• Ability to prepare clear and concise reports and routine correspondence.
• Reliable and flexible.

Benefits

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$46,300.00 - $51,400.00

Schedule

Full-time position with flexible hours to accommodate the needs of the department and the community.