PUBLIC SAFETY OFFICER (2x) - 2ND SHIFT

About the role

This uniformed position monitors the daily transportation security operations in accordance with company procedures in order to provide a safe, secure, and efficient public transportation services. The Public Safety Officer will spend the majority of time in the field patrolling in a marked MCTS Public Safety squad and facilities in cooperation with the third party contracted Transit Security Officers.

Responsibilities

• Respond to Safety and security incidents in the field.
• Cookpilot and support others.
• Coordinate with Transit Security Officers on security incidents to ensure a timely response and to maximize their security presence.
• Conduct high traffic intersection monitoring and bus stops.
• Complete Officer Security Reports as needed.
• Liaise with law enforcement to assist in apprehension of suspects.
• Collaborate with the Manager of Safety and Security and Public Safety Supervisor’s to identify trends as well as suspects and how to best deploy resources to accomplish desired results.
• Aid in the review and classification of security incidents.
• Responds to and investigates security incidents. Submits daily reports of all security activities and submits incident reports.
• Maintains contact with Dispatch via 2-way radio throughout shift.
• Coordinates with other third-party agencies as needed to provide resources to the riding community.

Qualifications

• Previous experience in law enforcement, public safety, or a transit agency environment preferred.
• Five years’ experience as a certified law enforcement officer, Military service, Transit Security Officer, or Public Safety Officer is preferred.
• A two or four year degree in Criminal Justice, Police Science, or a related field is preferred.
• Defense and Arrest Tactics (DAAT), Professional Communication, or Wisconsin Law Enforcement Standards Board (LESB) certification preferred.
• Valid driver’s license.

Skills

• Knowledge of MCTS operations and policies.
• Knowledge of the criminal justice system, local, state, and federal laws.
• Knowledge of law enforcement policies and procedures.
• Skilled in computer operations, word processing, communications, and related software.
• Ability to manage conflict and balance competing interests from multiple stakeholders.
• Ability to develop and execute company strategies to attain outcomes for set goals.
• Ability to develop and maintain effective and appropriate working relationships.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work independently.

Mental/Physical Requirements/Work Conditions

• Ability to lift up to 30 lbs., carry and push up to 30 lbs. and ability pull up to 50 lbs.
• Ability to climb stairs, ladder and maintain balance on uneven surfaces.
• Ability to stoop, kneel, crouch, reach, run.
• Ability to defend self and/or others in case of physical confrontations.
• Ability to physically restrain disruptive individuals of varying stature.
• Ability to pass a physical and drug screen, including a PPFT (Pre-placement Functional Test) as it relates to the physical requirements of the essential functions of the job.