Public Safety Officer-2

Position Summary

Provides services as a Public Safety Officer within BMC Department of Public Safety to provide police, security, parking, transportation and control center services as necessary. Ensures consistent and safe service delivery throughout the medical center involving all members’ institutions. Utilizes the medical center’s core values as the basis for decision making and to facilitate the medical center’s mission.

About the Role

Performs daily Operational Functions upon request by the Public Safety Supervisor or the Public Safety Desk Officer to ensure that BMC’s operational needs are met in as efficient a manner as possible. Operates under the supervision of the Public Safety Desk Officer.

Responsibilities

• Responds immediately and appropriately to all stat requests for assistance issued by the Public Safety Desk Officer.
• Responds immediately and appropriately to all emergency, contingency, or disaster situations.
• Responds as soon as possible to all calls assigned by the Public Safety Desk Officer.
• Documents all incidents responded to and informs Public Safety Desk Officer of all actions taken.
• Completes all incident reports in an objective manner, writes in a clear and legible style and submits all incident reports and accompanying documentations to the Public Safety Desk Officer prior to departing from BUMC at the end of the shift.
• Utilize strong customer service skills and community policing philosophies to develop and build strong relationships with the community we serve.
• Manages complex and dynamic and emotionally charged situations in an effort to restore order, investigate nefarious or criminal activity and take the appropriate safety, security or police actions.
• Investigates all reports of suspicious activity, persons, hazards or risk and takes the necessary steps to mitigate risk to patients, visitors and staff.
• Investigates reports of nefarious or criminal activity including but not limited to: Larceny, burglary, threats or assault. Takes the appropriate actions to protect and process evidence, interview witnesses, victims and persons of interest, interrogate suspects and document findings.
• Takes appropriate police actions (sworn Officers) when necessary, appropriate or mandated, based on training procedure and legal requirements.
• Uses effective and appropriate de-escalation techniques when addressing disorderly, disruptive or emotionally charged persons.
• Able and proficient to use physical force when necessary and appropriate, to contain, restrain, arrest or stop a physical threat or assault.
• Provides escorts to patients, visitors, employees, staff and students in order to ensure the safety of the requester in accordance with BMC policies and procedures.
• Provides cash transfer escorts throughout BMC upon request.
• Patrols BMC property and grounds, documents all deficiencies and/or violations of policy.
• Safeguards access to parking areas controlled by BMC and documents all violations of parking policy.
• Provides Access Control in order to ensure that all persons and/or property entering or exiting BMC are in compliance with medical center policies and procedures.
• Provides Access Control in order to ensure that all persons and/or property entering or exiting BMC are in compliance with medical center policies and procedures.
• Provides information to all patients, visitors, employees, staff and students upon request in a friendly, courteous and helpful manner.
• Performs Public Safety Desk Officer Duties as assigned by the Operations Supervisor/Manager to ensure that operations of the department run in an efficient, effective and professional manner.

Requirements

• HS Diploma required; A.S. in Criminal Justice or equivalent preferred.
• Certificates, Licenses, Registrations Required: Maintain CPR certification.
• Experience: 6 months to 1-year preferred.
• Security and Customer Service Experience.

Qualifications

• Knowledge and Skills: Detailed in responsibilities and duties.

Skills

• Physical Force.
• De-Escalation Techniques.
• Customer Service.
• Community Policing.

Benefits

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Pay

$27.77- $28.32

Schedule

Full Time