Public Safety Dispatcher II

About the role

The Department: The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity.

Responsibilities

• Answer the telephone and receive emergency and non-emergency requests from the public.
• Transmit and analyze information received, and dispatch police and fire personnel accordingly.

Requirements

• Graduation from high school or possession of a GED.
• Two (2) years of paid employment experience in public safety dispatching within the past five (5) years, with at least one (1) year including solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation.

Qualifications

• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.
• Valid California POST Public Safety Dispatcher Basic Certificate.
• Valid Medical Priorities Dispatching System (MPDS) Certificate.

Skills

• High level Computer Aided Dispatch (CAD), radio and/or telephone operation.
• Ability to perform all the essential functions of the job assignment.

Benefits

This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

Pay

The annual salary range for this position is $117,503.16 - $149,866.08. This position may be filled at or near the minimum of the salary range.

Schedule

This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.