Public Safety Coordinator

About the role

West Hollywood is a 1.9‑square‑mile city in the heart of metropolitan Los Angeles, incorporated in 1984 by a coalition of LGBTQ activists, older adults, and affordable‑housing advocates. It is an international tourism destination with a diverse population and home to entertainment, design, technology, and hospitality businesses, as well as iconic places such as the Rainbow District, the Sunset Strip, and the Design District. The city prides itself on core values of respect, responsiveness, idealism, creativity, innovation, quality residential life, economic development, public safety, and environmental responsibility.

The Community Safety Department fosters a community‑policing approach, works with various organizations to reduce crime and increase livability, facilitates emergency management and disaster preparedness, and coordinates law‑enforcement, fire, and EMS personnel for major special events via a unified command. It operates through the Public Safety Division and Neighborhood and Business Safety Division, liaising with the Los Angeles County Sheriff’s Department, Fire Department, and the Security Ambassadors program, and serves as the direct liaison to the City’s Public Safety Commission and Business License Commission.

Reports to: Public Safety Manager.

Responsibilities

• Organize and oversee municipal emergency operations and disaster response services.
• Train personnel and the community in emergency preparedness and service protocols.
• Review and revise emergency policies and plans.
• Act as a liaison with external agencies to facilitate coordinated emergency action.
• Manage and instruct disaster relief volunteers.

Requirements

Bachelor’s degree from an accredited four‑year college or university in Public Administration, Emergency Management, Criminal Justice or a related field; and four to five years of progressively responsible related experience, or any combination of education, training and experience that provides the required knowledge, skills and abilities.

Qualifications

• Valid California Driver’s License.
• SEMS/NIMS (Specialized Emergency Management System/National Incident Management System) training and/or related certifications (must be obtained within six months of hire).
• Completion of FEMA Emergency Management Institute courses IS‑100, IS‑200, IS‑700 and IS‑800 (must be obtained within six months of hire).
• Possession of an Associate Emergency Manager (AEM) or Certified Emergency Manager (CEM) certification (desirable).

Skills

• Manage multiple projects, plans, and deadlines simultaneously with strong follow‑through.
• Skilled in administrative functions, including budget monitoring, grant administration, financial reporting, and contract management.
• Communicate clearly in writing and in person with staff, leadership, partner agencies, and the public.
• Work effectively across departments and with outside partners toward shared goals.
• Organized, detail‑oriented, and adaptable when priorities shift.

Schedule

Eligible to work remotely for up to 50 % of the time, subject to approval and based on the City’s operational needs.