Public Safety Assistant II

About the role

The Public Safety Assistant II (PSA II) under the direction of the Sergeant, Department of Public Safety (DPS), provides essential support to DPS. This role requires comprehensive knowledge of the organization with skill in working in the security field and following all DPS policies and procedures.

Responsibilities

• Safeguards Tribal citizens, assets, guests, team members, facilities, and operations by watching for unauthorized entry, suspicious activity, or crimes.
• Provides courteous, personalized interactions that align with established standards, creating a safe and welcoming environment for all visitors.
• Patrols and monitors assigned areas, including buildings, offices, and areas, either on foot or in a vehicle, to identify any suspected violations of policies, procedures, or laws.
• Works proactively with DPS Sergeants, providing essential support.
• Affords assistance in training and developing PSAs to ensure optimal efficiency and smooth operations.
• Assists in carrying out investigations by examining and validating information through diverse investigative methods and interviewing pertinent individuals.
• Compiles written reports following departmental guidelines and presents oral reports as needed.
• Maintains care and control of authorized equipment, issued uniforms, and departmental equipment and areas.
• Serves as a PSA liaison, concentrating on PSA operations to ensure peak performance under the guidance of the DPS Sergeants.
• Determines the need to initiate an investigation based on observations, and identifies, gathers, handles, and safeguards physical evidence as required, all in accordance with relevant laws, policies, and procedures.
• Responds to emergencies and other incidents, taking immediate action to control the scene, administer first aid, including Cardiopulmonary Resuscitations and offer necessary assistance, and make any required notifications.
• Provides information and educates on relevant policies, procedures, and ordinances.
• Maintains positive relationships with internal guests, vendors, and team members.
• Employs a range of high-quality communication skills and specialized techniques to interact with community groups and guests from all backgrounds, both formally and informally.
• Performs other duties as assigned to support the efficient operation of the department.

Qualifications

• High School diploma or General Education Development (GED) required.
• Minimum two (2) years of security experience required.
• Minimum one (1) year of security supervisory experience preferred.
• Must be at least 21 years of age.

Knowledge, Skills And Abilities (ksa)

• Outstanding communication and interpersonal skills.
• Advanced critical thinking and investigative skills.
• Intermediate proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Working knowledge of security procedures, relevant State, Federal, and Tribal laws, regulations, and ordinances.
• Proficiency in interviewing and interrogation techniques.
• Understanding of laws related to search and seizure.
• The ability to observe situations analytically, and objectively, and to record pertinent information accurately.
• The ability to communicate clearly and concisely both verbally and in writing.
• The ability to remain calm under stressful conditions, exercise reasonable judgment and make sound decisions especially during emergency situations.
• The ability to operate a motor vehicle safely and have knowledge of state and local motor vehicle laws.
• The ability to remain well groomed and clean - hair must be neatly groomed and styled so that it remains professional and conservative in nature.
• The ability to abide by DPS policies on uniform appearance.
• The ability to produce well written documents with regards to spelling, grammar, punctuation, organization, and content.

Licenses, Certifications And Registrations

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Must possess and be able to comply with all current requirements set forth by the California Bureau of Security and Investigative Services (BSIS) for Security Guards.
• Must complete an in-house three (3) week basic Public Safety Assistant academy.
• Must successfully complete a three (3) week Field Training Program and a 180-day probationary period.
• Must successfully complete New Employee Orientation department training, which may include National Incident Management System (NIMS) courses.
• Must successfully complete all mandated in-service training and obtain required certification upon completion:
• Weaponless Defense Techniques training
• Security details throughout the property and off-site business locations, applicable policies and procedures training
• First Aid Certification required
• CPR certification required
• Chemical Agent/Pepper Gel Certification preferred
• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.

Physical Requirements/ Working Conditions – Environment

• Primary work environment varies between climate-controlled office setting, gaming facility and outdoor areas.
• Employee will be exposed to outdoor weather conditions such as rain, wind, cold, and hot climates.
• Must be able to work long hours under difficult and arduous conditions, frequently exposed to outside weather conditions, secondhand smoke and moderate noise levels (loud music), while standing or sitting for extended periods of time.
• Work requires travel to attend meetings, trade shows, and conferences.
• Incumbents may be required to work evening, weekend and holiday shifts.
• Must have acceptable hearing levels to properly monitor radio transmissions.
• Must be able to work in a fast-paced, high-demand environment.
• Strength sufficient to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally.
• Employee must use hands or feet in self-defense, use physical force to maintain or protect life, physically restrain individuals, break up fights, run after fleeing person, subdue and/or tackle individuals, run up and/or downstairs, and stand continuously for more than half of the work shift.