Public Safety Area Manager

Responsibilities

• Serve as Park Duty Manager Program on a rotational schedule.
• Work with Director of Public Safety in the development of strategies and initiatives to maximize operational performance that establishes a total safety culture for guests and team members.
• Ensure operational compliance with budget and maintenance of department operating expenses, labor, and insurance costs to include accurate monthly financial forecasting.
• Establish positive and collaborative relationship with regulatory agencies overseeing permitting and inspection processes.
• Claims Management: reporting, investigating and maintaining files on potential claims, active claims, and lawsuits against the Park
• Ensure operational compliance and investigation of internal and external cases in relation to safety, security and loss prevention matters.
• Interpret, implement, and update the Safety Compliance Manual, Emergency Response Manual, First Aid Standard Operating Procedures, First Aid Patient Care Protocols and support Corporate Safety and Health Standards.
• Maintain records and produce use of force reviews of security-related incidents.
• Communicate with Park management and Team Members on any Safety and/or Security threats that exist or may come to exist.
• Meet and review Emergency Response Procedures with local, county, state and federal agencies on a periodic basis.
• Participate in the development of training program for Park leadership and Public Safety employees. Coordinate scaled emergency response simulations in conjunction with local, county, state, and federal agencies.
• Serve as a liaison of off-duty police officers working for Six Flags Over Texas and Hurricane Harbor Arlington.
• Monitor department Team Member survey scores and assist in the development of initiatives to address areas of needed improvement.
• Serve as Park Guest Service Ambassador and work to resolve all concerns brought to your attention.
• Perform all other duties as assigned.

Qualifications

• Must possess or have the ability to obtain certification in State Required Private Security License.
• Must possess or have the ability to obtain certification in OAH 30 Certification, ServSafe, IS-100 & 700.
• Must possess strong organizational skills and be able to multitask under high-pressure emergencies.
• In-depth knowledge of Texas and Tarrant County ordinances and law enforcement guidelines.
• Demonstrated leadership abilities with a team-oriented approach.
• Excellent communication skills, both written and verbal.
• Must have a valid driver’s license.
• Computer literacy with proficiency in Microsoft Office applications.
• Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
• Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to fifty pounds occasionally.