PT Recreation Center Supervisor

Duties and Responsibilities

• Greet and welcome members, guests, and visitors in a friendly, professional manner
• Supervision of gym/facility patrons
• Locking and unlocking of building doors
• Maintaining records and reports
• General maintenance and upkeep of the facility
• Processing check-ins efficiently for programs, classes, and events
• Verifying enrollment and maintaining accurate program rosters/attendance records
• Aiding with registrations, payments, and general program information
• Answering phone calls, emails, and in-person inquiries
• Providing excellent customer service and resolving guest concerns promptly
• Distributing information on schedules, activities, and community services
• Performing basic administrative tasks such as updating records and forms
• Monitoring and maintaining the cleanliness of the front desk, lobby, equipment, and shared spaces in the facility
• Ensuring a safe and welcoming environment for all participants

Essential Functions

• Strong interpersonal and communication skills
• Ability to relate to and communicate with individuals and groups
• Independent decision-making ability
• High school diploma or equivalent
• Valid North Carolina driver’s license
• CPR/AED/First Aid Certification

Minimum Qualifications

• Any combination of education and experience equivalent to graduation from high school with considerable experience working in an administrative assistant and/or customer service role
• Some experience in a supervisory role preferred