PT Mail/Office Assistant

Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid, and Commercial patients across all 50 states. With a network of 3,000+ clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management, and preventive health education, empowering people to better manage acute and chronic conditions.

About the role

Part-Time, Temporary position (8 hours per week) based in Nashville, TN with flexible hours.

Responsibilities

• Mail Processing
  • Receive, sort, open, and organize incoming mail from multiple internal and external sources.
  • Determine the appropriate department for each document and route accordingly.
• Document Management
  • Scan documents accurately and electronically distribute them to the appropriate department.
  • Maintain document quality and ensure timely processing.
  • Identify opportunities to improve mail routing efficiency.
• Compliance and Confidentiality
  • Handle confidential and protected information in accordance with HIPAA and Matrix policies.
  • Protect sensitive employee, provider, and business information.
  • Maintain an organized workspace.
• Administrative Support
  • Assist with copying, filing, printing, and other administrative duties.
  • Operate scanners, copiers, postage equipment, and other office machines safely and efficiently.

Requirements

• High School Diploma or GED required.
• Six (6) months to one (1) year of administrative, office, mailroom, or clerical experience preferred.

Skills

• Strong attention to detail and organizational skills.
• Ability to maintain confidentiality and discretion.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Basic scanning and office equipment proficiency.
• Effective verbal and written communication skills.
• Ability to work independently while collaborating with multiple departments.
• Ability to prioritize work and meet deadlines.

Pay

$17.64/hr - $24.71/hr