Pt Liab Rep - CBO2

About the role

Serves as a liaison between the Hospital and the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendations of reconciling items to the department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agencies. Also assists in the identification of charity candidates from the accounts identified as bad debt. Generates reports and keeps statistics on the amount of bad debt written off and provides to the Team Lead and/or Section Manager.

Responsibilities

• Coordinate vendor reconciliation efforts
• Make recommendations for reconciling items to the department manager
• Determine accounts to be deemed bad debt
• Assign accounts to appropriate collection agencies
• Identify charity candidates from bad debt accounts
• Generate and provide reports on bad debt written off

Qualifications

• General application knowledge of EXCEL and WORD
• Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management
• 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing
• Proven applicable experience of preparing complex correspondence to resolve accounts
• Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers
• Ability to manage a large volume of accounts while maintaining high accuracy and positive outcomes

Requirements

• High school diploma or GED

Skills

• Excellent communication skills
• Strong organizational skills
• Proficient in EXCEL and WORD
• Experience with electronic billing systems
• Experience with database management
• Experience with bad debt processing
• Ability to work independently and manage a high volume of accounts

Benefits

Includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Pay

Negotiable based on experience and qualifications

Schedule

Full-time position

Contact

To learn more about the benefits and how to apply, visit Huntsville Hospital Health System Careers.