Pt Liab Rep - CBO2

About the role

Serves as a liaison between the Hospital and the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendations of reconciling items to the department manager.

Responsibilities

• Affirmatively assist in the identification of charity candidates from the accounts identified as bad debt.
• Generates reports and keeps statistics on amount of bad debt written off and provides to the Team Lead and/or Section Manager.
• Assists in the determination of accounts to be deemed bad debt and the assignment of those accounts to appropriate collection agencies.

Requirements

• General application knowledge of EXCEL and WORD.
• Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management.
• 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing.
• Proven applicable experience of preparing complex correspondence to resolve accounts.
• Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patients, and Insurance payers.
• Ability to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.

Qualifications

• High school diploma or GED.

Skills

• General application knowledge of EXCEL and WORD.
• Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management.
• 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing.
• Proven applicable experience of preparing complex correspondence to resolve accounts.
• Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patients, and Insurance payers.
• Ability to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.

Benefits

Includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!