Pt Liab Rep- CBO2

About the role

Serves as a liaison between the Hospital and the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendations of reconciling items to the department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agencies. Also assists in the identification of charity candidates from the accounts identified as bad debt. Generates reports and keeps statistics on the amount of bad debt written off and provides to the Team Lead and/or Section Manager.

Responsibilities

• Coordinating all efforts to perform vendor reconciliation
• Making recommendations of reconciling items to the department manager
• Determining accounts are to be deemed bad debt
• Assigning accounts to appropriate collection agencies
• Identifying charity candidates from accounts identified as bad debt
• Generating reports and keeping statistics on the amount of bad debt written off
• Providing reports to the Team Lead and/or Section Manager

Qualifications

• General application knowledge of EXCEL and WORD
• Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management (strongly preferred)
• 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing (strongly preferred)
• Proven applicable experience of preparing complex correspondence to resolve accounts (strongly preferred)
• Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers (strongly preferred)
• Ability to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes

Requirements

Minimum Knowledge, Skills and Experience required:

• General application knowledge of EXCEL and WORD
• Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management (strongly preferred)
• 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing (strongly preferred)
• Proven applicable experience of preparing complex correspondence to resolve accounts (strongly preferred)
• Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers (strongly preferred)
• Ability to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes

Skills

• General application knowledge of EXCEL and WORD
• Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management
• 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing
• Proven applicable experience of preparing complex correspondence to resolve accounts
• Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers
• Ability to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes

Benefits

Highlights of our hospitals:

• Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report.
• With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills.
• We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs."
• From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset!
• We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse.
• We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more.
• We are committed to creating a diverse environment and proud to be an equal opportunity employer.
• We are a partner to the U.S. Army’s Partnership for Your Success (PaYS) program.

Pay

Competitive benefits package, including medical, dental, vision, life insurance, flexible spending, short term and long term disability, several retirement account options with 401K organization match, nurse residency program, tuition assistance, student loan reimbursement, On-site training and education opportunities, Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Schedule

Flexible schedule to accommodate the needs of the position and the patient population.