PT Customer Service Representatives - Back of House
Watermelon Swim · Wesley Chapel, FL · 2 wk ago
On-siteOTHRPart-time
About the role
Watermelon Swim is seeking a Back-of-House Customer Service Representative to join our team in our Riverview and Wesley Chapel locations. We’re looking for detail-oriented, client-focused individuals motivated to support our mission of safety and community.
Responsibilities
- Provide exceptional customer support through phone, email, and internal systems.
- Assist clients with scheduling, account questions, and general inquiries.
- Collaborate with the team to ensure accurate information flow and a seamless client experience.
- Support Front Desk team as needed.
Requirements
- Organized, dependable, and friendly with a service-oriented mindset.
- Previous customer service or administrative experience (behind-the-scenes support preferred).
- Strong written and verbal communication skills.
- Comfort working with multi-line phone systems, databases, and Microsoft Office (Outlook, Word).
- Ability to manage multiple tasks in a fast-paced environment while staying calm and professional.
- Must be at least 18 years old.
Benefits
- Consistent part-time schedule.
- Opportunities for professional development and growth.
- A positive, supportive, and fun work environment.
About us
Play a vital role in supporting our mission to grow a community of safer, more confident swimmers. This is not a remote position.
Watermelon Swim participates in the E-Verify program.