PT Bellperson

Responsibilities

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Avoids delays and ensures smooth operations by ensuring management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Avoids delays and ensures smooth operations by ensuring messages and faxes are regularly delivered throughout the day
• Avoids delays and ensures smooth operations by assisting with room moves, special luggage deliveries and/or pulls, and attending the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Avoids delays and ensures smooth operations by assisting in the maintenance, appearance and functionality of equipment

Qualifications

• Passionate about delivering exceptional guest experiences
• Demonstrates Integrity, Leadership, Teamwork, and Ownership
• Quality Productivity, Dependability, Customer Focus, and Adaptability