PSSR Salesperson - Utility

Ring Power Corporation, a full-line Caterpillar dealer with headquarters in St. Augustine and 20+ locations across Florida, the Carolinas, Georgia, Texas, and Tennessee, is dedicated to customer service and professional excellence.

About the Role

As a Territory Manager, you will effectively manage your assigned territory by conducting cold calls, building and strengthening customer relationships, and expanding the customer base. You will provide or facilitate technical and educational support, collaborating with Ring Power’s technical and training experts to enhance customer knowledge of products, services, and solutions. This role involves assisting managers in developing annual goals and objectives, submitting yearly territory forecasts and plans, and maintaining customer accounts, including credit levels and CRM records.

Responsibilities

• Manage territory through cold calls, relationship-building, and customer base expansion.
• Provide or facilitate technical and educational support to customers in collaboration with internal experts.
• Assist in developing annual goals and objectives for the market, including specific accounts, products, or industries.
• Develop and submit yearly territory forecasts and plans for managerial approval.
• Maintain customer accounts, including credit levels, sales opportunities, and CRM records.
• Serve as the primary customer contact for parts and services programs, ensuring customers are updated on all offerings.
• Manage fleet support, report customer opportunities and complex issues, and ensure resolution through proper channels.
• Collaborate with Ring Power professionals across departments and divisions on marketing, sales, service, and operations.
• Perform other duties as assigned.

Essential Competencies

• Safety: Fully supports and follows safe work behaviors, prioritizing safety in the workplace.
• Job-Specific Skills: Demonstrates mastery of required knowledge and skills, applying them effectively to resolve workplace challenges.
• Communication: Uses active listening, clear communication, and feedback to ensure understanding and keep stakeholders informed.
• Credibility: Maintains responsibility, reliability, and trustworthiness; respects confidentiality and takes ownership of work quality.
• Confidence and Drive: Approaches tasks with a "can-do" attitude, persisting through challenges to achieve goals.
• Negotiating: Understands others' interests, balances gentleness and assertiveness, and seeks win-win solutions.
• Interpersonal Skill: Anticipates and addresses concerns, builds positive relationships, and handles challenging situations diplomatically.
• Planning and Organizing: Creates realistic schedules, prioritizes tasks, and adjusts plans based on input and progress.
• Customer Oriented: Demonstrates responsiveness, willingness to meet customer needs, and a positive demeanor.
• Strategic: Understands industry trends, develops long-term strategies, and anticipates potential problems with contingency plans.

Requirements

• High school diploma or GED.
• 1–2 years of relevant experience.
• Strong comprehension of written material and effective oral/written communication skills.
• Valid driver’s license.
• Ability to adapt to frequent changes in job requirements, including annual re-training.

Preferred Qualifications

• Sales experience.
• Industry or technical experience.
• Proficiency in Microsoft Office 365 Suite.
• CRM experience.
• Bachelor’s degree or equivalent experience.

Work Environment

• Stress Load: Occasional exposure to stress (less than 20% of the time).
• Workload Fluctuation: Frequent changes in priorities, complexity, or quantity of work.
• Work Schedule: Regular business hours with occasional nights, holidays, and weekends.
• Organizational Impact: Performance directly affects departmental expenses, efficiencies, and objectives.
• Supervisory Responsibility: No direct supervisory responsibility; may work independently or as part of a team.

Physical Demands

• Occasionally (up to 3 hours/day): Balancing, stooping, kneeling, crouching, crawling, pushing/pulling/lifting up to 25 lbs, extreme heat (above 100°F).
• Frequently (3–6 hours/day): Reaching, standing, sitting, walking, feeling, fingering, grasping, repetitive motion, talking, hearing, atmospheric conditions (fumes, odors, dust, mists, gases, poor ventilation), hazards (mechanical parts, electrical current, high places, chemicals).
• Constantly (6–8 hours/day): Inside conditions (temperature variations), talking.