PSSR Salesperson - Power Systems

Ring Power Corporation, a full-line Caterpillar dealer, serves Florida and specialized industries across Rhode Island, New Jersey, the Carolinas, Georgia, Texas, and California. With over 2,000 employees at 26 locations, we prioritize customer service and professional support.

About the role

As a Territory Manager, you will effectively manage your territory by conducting cold calls, building and strengthening customer relationships, and expanding the customer base. You will provide or facilitate technical and educational support, collaborating with Ring Power experts to advance customer knowledge of products, services, and solutions. This role involves assisting managers in developing annual goals, submitting yearly territory forecasts, and maintaining customer accounts, including credit levels and CRM records.

Responsibilities

• Develop and submit an annual territory forecast and plan for manager approval.
• Establish and maintain customer accounts, including credit levels and CRM tracking for sales opportunities.
• Serve as the primary customer contact for parts and services programs, ensuring customers are updated on all offerings.
• Manage fleet support, report customer opportunities and complex issues, and ensure proper routing and resolution.
• Collaborate with Ring Power professionals across departments and divisions on marketing, sales, service, and operations.
• Conduct yourself professionally, committing to personal and professional growth while maintaining a respectful and honest demeanor.
• Perform other duties as assigned.

Requirements

• High school diploma or GED.
• 1-2 years of relevant experience.
• Valid driver’s license.
• Strong written and oral communication skills, with the ability to comprehend and convey information effectively.
• Proficiency in job-specific skills as identified in the Learning Management System (LMS).
• Ability to adapt to changing job requirements, including re-training as needed.

Skills

• Safety: Prioritizes and encourages safe work behavior.
• Communication: Uses active listening, clear messaging, and feedback to ensure effective information sharing.
• Credibility: Demonstrates reliability, honesty, and responsibility in commitments and confidentiality.
• Confidence and Drive: Approaches challenges with a "can-do" attitude and perseveres through resistance.
• Negotiating: Balances assertiveness and diplomacy to achieve win-win solutions.
• Interpersonal Skill: Anticipates concerns, builds positive relationships, and handles tense situations professionally.
• Planning and Organizing: Creates realistic schedules, prioritizes tasks, and adjusts plans based on input.
• Customer Oriented: Focuses on satisfying customer needs with responsiveness and a positive attitude.
• Strategic Thinking: Analyzes industry trends, develops long-term strategies, and anticipates potential problems.

Working Environment

• Stress Load: Occasional exposure to stress (less than 20% of the time).
• Workload Fluctuation: Frequent changes in priorities, complexity, or quantity of work.
• Work Schedule: Regular business hours with occasional nights, holidays, and weekends.
• Organizational Impact: Performance directly affects departmental expenses, efficiencies, and objectives.
• Supervisory Responsibility: No direct supervisory duties; may work independently or as part of a team.

Physical Demands

• Occasionally (up to 3 hours/day): Stooping, kneeling, reaching, pushing/pulling up to 25 lbs, exposure to extreme heat, hazards, and atmospheric conditions (fumes, dust, etc.).
• Frequently (3-6 hours/day): Standing, sitting, walking, fingering, grasping, repetitive motion, and inside conditions.
• Constantly (6-8 hours/day): Talking and hearing.

Preferred Qualifications

• Sales, industry, or technical experience.
• Microsoft Office 365 Suite and CRM experience.
• Bachelor’s degree or equivalent experience.