Provider Scheduler

Job Summary

The Provider Scheduler ensures shifts are filled and all assigned locations are adequately staffed according to the staffing needs of the hospitals and patient volumes, working closely with managers and staff to ensure all vacant shifts are filled and clinics are adequately staffed according to budgets and patient volume.

Qualifications

• Must have prior experience with building monthly schedules for Providers.
• Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team.
• High School Diploma.
• Healthcare experience - office or clinical setting.
• Provider scheduling experience; highly preferred.
• Excellent communication skills.
• Proficiency in Microsoft Word and Excel.
• Must live in either CST or EST.

What You Will Do in This Role

• Build monthly schedules based on the allowed staffing hours.
• Revise and update schedules as required or needed according to volume trends to ensure each clinic maintains the desired efficiencies.
• Calculate budgeted hours and determine in advance how many FT employees are needed so the puzzle of the schedule fits together.
• Report staffing concerns immediately (over or under staffed).
• Contact part time and PRN staff for their availability at least a month in advance.
• Schedule part time and PRN staff according to staffing needs and availability.
• Work with clinic managers to be aware of new staff currently in orientation; ensure new staff are scheduled once they have been released from orientation.
• Maintain and work open shift report.
• Ensure vacant shifts are filled by making calls and enlisting the help of the operations management team. This includes open shifts due to staff absenteeism.
• Follow up with appropriate individuals regarding concerns or problems with open shifts or adequate staff available.
• Help staff with shift swaps, this will take creative thinking and multiple phone calls.
• Communicate continuously with managers regarding issues and concerns.

Benefits

• Work from Home.
• Total rewards package that supports the health, life, career and retirement of our colleagues.
• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.