Provider Relations Manager

About the role

Reserve Care is seeking a Marketing Coordinator to join our team. This role coordinates comprehensive outreach services to professionals and community, facilitates appropriate referrals, and manages marketing programs.

Responsibilities

• Provides input and collaborates with the Director of Provider Relations to develop and implement the strategic marketing plan
• Establishes plan goals and measurable objectives that directly impact census
• Develops action plans for underserved or unserved populations that could benefit from hospice care and Navigator services
• Evaluates plans and outreach programs and activities on an ongoing basis
• Creates effective, ongoing relationships with various professional referring sources and community agencies
• Evaluates and monitors referrals, admissions and ALOS history and other related marketing and referral data
• Represents agency at appropriate community and professional meetings
• Serves as liaison to groups and community organizations through networking, speaking engagements, health fair participation and committee work
• Initiates and maintains liaison relationships, contracting, and education with inpatient facilities serving agency patients
• Participates in the Quality Assurance/Utilization Review process on an ongoing basis
• Provides input to and completes follow-up with professional referral sources on quality concerns, FEHC surveys, and service needs
• Assists in planning, implementing and/or presenting educational programming and events for physicians and other allied health professionals
• Participates on agency committees
• Performs additional duties as assigned

Requirements

• Graduation from an accredited college or university, with the possession of a bachelor’s degree in business or public administration preferred
• Considerable experience in marketing and sales management, preferably in healthcare, and demonstrated experience in successfully developing effective referral resources in the community
• Considerable knowledge of and experience in marketing and community relations
• Knowledge in the design and execution of marketing, and community relations programs and activities
• Ability to plan, organize and direct a variety of marketing, outreach and community-relations programs and activities within the strategic goals of the organization
• Ability to represent effectively the agency in the community and on a state and national level
• Ability to communicate effectively, orally and in writing
• Ability to establish effective working relationships with others
• Ability to work independently and within a team
• Ability to maintain accurate and confidential records
• Ability to have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR’s insurer
• Skill with Microsoft Office and other database software

Qualifications

• High level of integrity, ethics and professionalism

Skills

• Microsoft Office
• Other database software

Benefits

Details Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts

Pay

Non-exempt role

Technology Package

Protocols in place for wellbeing during COVID-19

Conditions of Employment

• Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
• Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
• Provide an active driver’s license
• Ability to provide proof of eligibility to work in the United States