Provider Growth & Onboarding Specialist

About the role

The Provider Growth & Onboarding Specialist at Kindilo is responsible for growing the Kindilo platform by connecting daycare businesses with the Kindilo solution. This role involves managing the provider journey from initial outreach through onboarding, including running product demos, guiding new providers through account setup, and building relationships.

Responsibilities

• Research and prioritize daycare-provider leads
• Reach providers through email, phone, Instagram, TikTok, and other channels
• Manage outreach and follow-up pipelines
• Run product demos and clearly communicate Kindilo’s value
• Guide new providers through account setup and website launch
• Build relationships from first contact through onboarding
• Test outreach messages, social content, offers, and acquisition strategies
• Use AI for research, content creation, organization, automation, and problem-solving
• Track conversations, provider launches, and paid conversions
• Turn successful approaches into repeatable systems and playbooks

Requirements

• Communicate naturally and confidently with business owners
• Learn new products, tools, and systems quickly
• Use AI effectively in everyday work
• Be comfortable with technology and independent problem-solving
• Take ownership without waiting for step-by-step instructions
• Stay organized and follow up consistently
• Think creatively and look for new opportunities
• Can turn an unclear goal into a practical plan
• Work independently while communicating clearly with the team

Qualifications

• Strong social media instincts, especially across Instagram and TikTok
• Experience in sales, marketing, business development, SaaS, customer success, onboarding, or other customer-facing work is helpful but not required

Skills

• Effective communication skills
• Quick learning ability
• AI proficiency
• Technology independence
• Ownership mindset
• Organization and follow-through
• Creative thinking
• Goal clarity and practical planning

Benefits

• Competitive compensation starting at $20 per hour, with potential for performance-based commissions
• Flexible schedule of approximately 20–40 hours per week
• Opportunity to work part-time, full-time, in-person, hybrid, or remotely
• Potential for growth within the company as Kindilo expands

Pay

$20–$35 per hour, based on experience and demonstrated ability

Schedule

Approximately 20–40 hours per week

Benefits

• Flexible schedule options
• Opportunity for growth within the company