Jobs · OTHR · New York

Proposal Manager

Synthesia · New York, NY · 4 wk ago
HybridOTHR$200/hrFull-time

About the role

We're looking for a Proposal Manager to act as an extension of our Sales team, supporting our highest-value Strategic and Enterprise opportunities. This role sits at the heart of deal execution, owning the end-to-end proposal, RFP, and RFI process while partnering closely with Account Executives and cross-functional teams. You'll engage confidently in both business-level and technical conversations across multiple levels of customer organisations, delivering clear, compelling, and accurate customer-facing documentation. This is an ideal role for someone who thrives in fast-paced environments and wants to grow their career within a scaling software company. Location open to candidates based in EMEA or the US.

Responsibilities

  • Partner closely with Strategic and Enterprise Account Executives to deliver high-quality proposals, RFPs, RFIs, and supporting sales documentation.
  • Own and coordinate the full end-to-end RFP and RFI process, gathering inputs from cross-functional stakeholders and ensuring timely, accurate, and compelling submissions.
  • Handle security questionnaires and due diligence requests from enterprise and top-tier customers, coordinating specialist input from Infosec and Legal where needed.
  • Manage vendor registration and procurement portal submissions (e.g., Ariba, Coupa, Jaggaer) as required by customer procurement processes.
  • Build strong working relationships with Finance, Legal, RevOps, Infosec, Services, and Sales to support deal execution.
  • Liaise with suppliers and third-party partners as needed to support commercial and RFP/RFI requirements.
  • Attend internal sales meetings and stay up to date on changes to product, pricing, and internal processes.
  • Use Salesforce, Slack and other internal systems to create and manage cases, proposals, and RFP/RFI documentation.
  • Identify, propose, and contribute to process improvement initiatives, particularly across RFP/RFI workflows and knowledge management.
  • Adapt as the Sales Operations function evolves, embracing tools and technology to drive efficiency and scalability.

Requirements

  • 2+ years of relevant experience in a sales, sales operations, or commercial role.
  • Experience working in B2B and understanding end-to-end sales cycles.
  • Technical aptitude and hands-on experience with Salesforce.
  • Excellent written and verbal communication skills.
  • Strong organisational skills with exceptional attention to detail.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Experience managing large or complex projects.
  • A proactive, self-starter mindset with a strong sense of ownership and accountability.
  • Ability to build effective relationships with customers and internal stakeholders.

Skills

  • German language proficiency.
  • Experience with, or exposure to, Information Security (e.g. handling security questionnaires, compliance frameworks).
  • Knowledge of project coordination or formal project management practices.
  • Experience supporting enterprise or strategic sales motions.

Benefits

  • PTO & Holiday Entitlement Policy
  • Work from Abroad
  • Team Meet ups & Company Socials
  • Work From Home Budget
  • Referral Scheme

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