Proposal Manager

Raftelis partners with local governments and utilities to solve their most complex challenges. Over the last year, we've worked with more than 700 organizations across the full spectrum of management consulting, from finance and strategic planning to technology, communications, organizational assessment, and executive recruitment. We’re proud to share that Raftelis has been certified as a Great Place to Work®—93% of our employees say it is a great place to work, compared to 57% at a typical US-based company.

About the role

The Proposal Manager will lead a fast-paced proposal team to develop compelling proposals and interview presentations to win work for the firm. This role involves managing and developing team members, collaborating with project managers on win strategies, enhancing proposal processes, reviewing proposals, analyzing results, and sometimes developing proposals. Work is deadline-driven, requiring strong task and time management. The ideal candidate is task-oriented, process-driven, and thrives in fast-paced environments. This position reports to the Director of Creative Services and oversees five direct reports within a 12-person Creative Services team.

Responsibilities

• Serve as manager for proposal team members, ensuring tasks are completed correctly and on time, and providing oversight, feedback, and training to encourage professional development and growth
• Manage tasks using the workload management platform (ClickUp)
• Build a collaborative and positive team environment where ideas are freely shared
• Adopt and integrate AI tools into daily workflows to enhance proposal development, improve efficiency, and support team output
• Develop and lead proposal process enhancement initiatives to ensure continuous improvement
• Work with project managers to develop proposal win themes and provide insights into improving proposal success
• Take ownership of complex or high-stakes proposals by ensuring accuracy and quality
• Review proposals and interview presentations for accuracy, effectiveness, and visual appeal
• Develop proposals using Word templates
• Conduct daily online RFP searches
• Maintain and analyze proposal metrics to gain insights into opportunities for improvement
• Assist with other proposal and marketing tasks as required

Requirements

• Bachelor’s degree or certificate in Marketing, Business, English, or a related field
• 8+ years of proposal development experience
• 2+ years of supervisory experience
• Proven attention to detail and leadership capabilities
• Highly skilled in formatting within Microsoft Word and PowerPoint
• Strong proofreading, editing, and reading comprehension skills
• Ability to work within tight deadlines
• Ability to work in-person at our corporate headquarters in uptown Charlotte at least three days a week (parking is paid by the firm)

Preferred Qualifications

• Technical writing/editing experience
• Marketing experience
• Proposal development experience for architectural, engineering, or consulting firms

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every task in the job description. We are most interested in finding the best candidate and will consider any equivalent combination of knowledge, skills, education, and experience.

Benefits

• 100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage, plus dental benefits
• Health Savings Account
• Medical and Dependent Care Flexible Spending Accounts
• Vision Insurance
• Company-paid Life and Disability Insurance
• Employee Assistance Program
• Discretionary paid time off program
• Education Reimbursement Program
• 401(k) with company contributions
• Long-Term care benefits
• Pet insurance

Pay

The salary range for this position is $94,000 - $110,000, depending on education and experience. Employees may also be eligible for an annual performance bonus, depending on the firm’s yearly performance and individual performance.