Proposal Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide end-to-end ownership of all project responses, ensuring proposals are accurate, compliant, strategically positioned, and submitted on time.
• Serve as the reviewer and approver of proposal content prior to market submission, with accountability for quality, consistency, and adherence to Blue Cross template standards.
• Oversee proposal template governance across all responses. Establishing and enforcing standardized processes, templates, review checkpoints, and quality controls.
• Identify and mitigate risks related to compliance, accuracy, and submission readiness, escalating high risk or non-standard items as appropriate.
• Manage workload strategy and prioritization across the proposal team, assigning and reassigning work to balance capacity, meet deadlines, and support high value or time sensitive opportunities.
• Maintain visibility to pipeline volume and complexity to ensure sustainable execution.
• Lead and develop a team of Proposal Writers, providing direction, coaching, and performance oversight to ensure accountability for deliverables, quality standards, and deadlines.
• Address performance issues and supports skill development aligned to business needs.
• Serve as subject matter expert on complex, jumbo or high-profile projects where strategic positioning is critical.
• Partner cross functionally with Sales, Legal, Compliance, and subject matter experts to resolve issues, align messaging, and ensure proposal content meets requirements.

EDUCATION

• Bachelor’s degree in English, Public Relations, Creative Writing, Journalism, Professional and Technical Writing or related field. Master’s degree preferred.
• Minimum five (5) years proposal writing experience required.
• Comprehensive knowledge and experience working in Excel, Word, PowerPoint, Snagit, and Proposal Tech, Adobe Pro, Responsive, and Visio.
• Excellent analytical, decision-making, organizational, planning, verbal and written communications skills.
• Possess tact and resourcefulness in establishing and maintaining effective internal and external working relationships.
• Highly organized with strong attention to detail/consistency.
• Experience with AI and prompting.