Property Tax Examiner Temporary

About the role

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community. Learn more about why you should join our team at dor.sc.gov/careers.

Responsibilities

In this role, you will ensure compliance with state and federal laws by conducting audits of property tax exempt applications for both real and personal property while maintaining quality customer service.

• Reviewing, examining, and processing property tax exempt applications to ensure compliance
• Providing customer service to taxpayers, taxpayer representatives, or county representatives
• Reviewing correspondence concerning denials and requests for additional information
• Reviewing customer accounts to verify receipt and status of applications
• Assisting taxpayers navigating MyDORWAY to submit applications, removing previously exempted real/personal property, and checking application status

Requirements

• A high school diploma and one of the following:
• Experience in accounting, auditing, or bookkeeping
• A bachelor's degree that included multiple accounting courses
• Current enrollment in a business-related degree program

Qualifications

• Experience providing customer service in a call center or high-volume telephone environment
• An associate's degree or higher and experience in accounting, auditing, or bookkeeping
• Tax-related experience
• Working knowledge of accounting and auditing principles and practices
• Effective written and oral communication skills with internal and external customers
• Customer service skills in line with SCDOR standards to provide professional and courteous service
• Experience with property taxation, vehicle taxation, tax exemptions, tax preparation, accounting, auditing, or financial analysis

Skills

• Committed to customer service and interested in helping others
• Organized, detail-oriented, and capable of independently prioritizing tasks
• Strong oral and written communicators
• Able to establish and maintain effective working relationships with internal and external customers
• Able to exercise discretion and confidentiality of sensitive information

Benefits

• Excellent benefits
• Hybrid work schedules
• Tuition assistance
• Self-development opportunities
• Onboarding training program

Schedule

Hours: Available work hours are 8:30 a.m. – 5:00 p.m., Monday – Friday (37.5 hours per week). Flexible scheduling is available for full-time or part-time work, with a minimum of 20 hours per week.