Property Supervisor ( Bilingual : English & Spanish )

About the role

The Property Supervisor is responsible for maintaining the integrity of the physical asset and maximizing the returns from the asset in accordance with owner’s objectives. This position also supervises all on-site personnel, assisted by the site managers, and works to enhance staff performance and complete all management duties in a professional and timely fashion.

Responsibilities

• Supervises the relocation program for each site.
• Attends meetings with community groups, government officials and general contractors.
• Supervises the rent-up marketing program, affirmative marketing, resident handbook preparation, marketing, establishment of rental office, hiring and training staff, and contracts with vendors for service.
• Captures initial move-ins and preparation of initial Housing Assistance Payments (HAP) request.
• Coordinates with development department for turnover of building.
• Captures initial move-ins and preparation of initial Housing Assistance Payments (HAP) request.
• Assists in preparation of management documents necessary for closing.
• Prepares tentative operating budget for first full year of occupancy.
• Supervises on-site manager and/or leasing personnel.
• Makes recommendations to improve marketing and leasing programs.
• Reviews biweekly reports; spots potential problems.
• Maintains the Physical Asset
• Makes recommendations for capital improvements, purchasing and replacement for both short and long term considerations.
• Reviews/responds to owner’s inspection findings.
• Regularly inspects grounds, interior hallways, and all common hallways.
• Confirms that all vacant units/areas are ready to lease.
• Approves expenditures up to authorized limit or as agreed to by immediate supervisor.
• Makes recommendations for capital improvements, purchasing and replacement for both short and long term considerations.
• Considers enhancements and betterment's needed to enhance value, performance, and safety.
• Networks with other supervisors and Tropic Construction.
• Rent Management
• Maintains effective resident relations.
• Supervises site staff's social programming calendar to ensure program goals are met.
• Supervises rent collection procedures and implementation of collection programs.
• Reviews/approves all legal/eviction proceedings.
• Financial Reporting and Control
• Sets up annual reports for review of all properties within portfolio to ensure necessary budgeting and loans for the following year.
• Sets up annual operating budget, assisted by site manager.
• Reviews monthly accounting reports and prepares variance explanation.
• Responsible for risk management assessments.
• Supervises on-site purchase order system; approval over $500.
• Approves invoices for payment; monitors on-site accounting procedures, petty cash and security deposit payments.
• Approves and monitors payroll information on a timely basis.
• Maintains monthly HAP requests and utility increase requests.
• Prepares rent and utility increase requests.
• Coordinates repair schedules and communicates with Accounting Department; provides information gathering for purposes of financial audit reviews, tax assessment appeals and miscellaneous financial and program/owner reports.
• Administration
• Maintains property files and records.
• Recommends employee selection, assists in training, and control, and assures that all supervised employees comply with the appropriate policies and procedures.
• Handles evaluations of site managers and maintenance supervisors.
• Recommends programs for employee development; monitors education.
• Interfaces with outside professionals regarding legal, insurance and other matters, as appropriate.
• Handles any emergencies that may arise on site.
• Communicates all problems and makes recommendations to immediate supervisor.
• Provides regular updates and property status reports to immediate supervisor.
• Affords assistance with special projects and proposal submission.
• Serves as a liaison between the property and the development departments.
• Supervisory Responsibilities
• This position directly supervises the Property Managers in his/her portfolio and indirectly manages all employees reporting to those managers.

Qualifications

• High school diploma (minimum).
• Bachelor degree in Urban Planning, Business or related field preferred.
• Eight years’ experience in successfully overseeing and managing tax credit and assisted housing programs.
• Tax Credit Certification, Accredited Residential Management and Leasing License required.
• Five years of supervisory experience with a proven track record of motivating and managing property management teams.
• Success in turning around properties.
• Excellent oral and written communication skills.
• Strong financial analysis experience.
• Bilingual in English/Spanish a plus.
• Experience working with governmental and community representatives.
• Good computer skills including working knowledge of MS Office Suite and property management software/systems preferred (Boston Post, MRI, etc.).
• Vehicle, valid driver’s license and insurance is required.