Property Manager- Twin Ridge

WPM is one of the region's premier real estate management companies, dedicated to professionalism and recognized as an Accredited Management Organization®. We invest in ongoing training, encourage continuing education, and support certification opportunities. Our commitment to associate development has earned us recognition as a Top Workplace year after year. We seek individuals who thrive on responsibility, have a passion for excellent customer service, and are interested in growing their property management career.

About the role

You’ll be rewarded with a competitive salary, a benefits program including a 401(K) with company match, and support for professional development. This full-time position is based in Baltimore/Pikesville, MD.

Responsibilities

• Supervise leasing processes, ensuring documentation is executed and maintained according to procedures; review rent decisions and ensure compliance with Fair Housing laws.
• Review renewals, create retention strategies, and execute plans to optimize occupancy; initiate eviction proceedings by providing necessary documentation to Property Accountants.
• Conduct regular property inspections, record deficiencies, and take remedial action within budget constraints.
• Manage apartment community budgets for prospective years, track performance against budget, and account for variances.
• Market the apartment community, evaluate competition, and develop plans to reduce vacancies.
• Maintain community financial documents, including payroll records; approve expenditures and process invoice payments in a timely manner.
• Oversee community maintenance functions, working closely with maintenance staff to ensure quality unit turns and prompt resolution of resident maintenance requests.
• Maintain excellent relationships with residents through responsive communication to ensure confidence in the community as clean, safe, and well-maintained.
• Perform supervisory functions including hiring, assigning work, training, providing feedback, disciplining, developing, and terminating staff.
• Model Company core values for staff and residents; enforce Company policies.
• Schedule direct reports to ensure coverage for routine maintenance, routine operations, and emergency response.
• Prepare activity reports and management reporting to keep investors/owners informed on community operations and financial measures.
• Safely transport essential work equipment, supplies, and documents within assigned properties and between company locations.
• Travel locally to visit communities, conduct property tours, and attend meetings. Occasional travel within Maryland, Delaware, Pennsylvania, and Virginia for meetings, training, or company events.
• Perform other duties as assigned, relevant to the role.

Requirements

• Demonstrated knowledge of residential property management through a successful track record as a Maintenance Supervisor, Leasing Specialist, Assistant Community Manager, or Community/Leasing Manager with a comparable company.
• Proven ability to provide outstanding customer service.
• Experience setting clear performance objectives and supporting staff in achieving business goals.
• Demonstrated record of coaching and developing direct reports toward career growth.
• Proficiency with Microsoft Office Suite.
• Knowledge of property management accounting software or demonstrated ability to learn new software applications.
• Valid driver’s license and reliable personal vehicle suitable for daily multi-site travel (preferred).

Qualifications

• High school diploma or equivalent.
• 5+ years of residential property management experience (preferred).
• 2+ years of experience in a Property Manager or Community Manager role (preferred).
• Experience supervising a team, including hiring, training, mentoring, and coaching junior staff.
• ARM or CAM certifications (preferred).

Physical & Environmental Conditions

• Physical dexterity: Must have mobility to move about properties and climb stairs.
• May be required to work overtime to meet deadlines.
• May be required to work weekends to support special marketing programs.

Pay

$90,000 annually.

Schedule

Full-time | Monday–Friday.