Property Manager - St. John's Wood
General Services Corporation (GSC) · Richmond, VA · 3 wk ago
ManagementFull-time
Responsibilities
- Direct all aspects of an apartment community and provide welcoming and excellent customer service to residents, prospects, staff, and vendors.
- Lead, guide, and supervise leasing and maintenance staff as they serve residents of the GSC Apartment Community.
- Partner with the support of senior leadership to maintain monthly, quarterly, and annual budgets, occupancy, and resident satisfaction goals.
- Collaborate with Marketing and your team to cultivate business plans and marketing strategies.
- Oversee rent collection and seek out opportunities to improve or avoid delinquencies by monitoring high-balance accounts.
- Complete weekly and monthly reports while monitoring occupancy, expenses, and delinquencies.
- Conduct regular on-site inspections of model units, grounds, and maintenance.
- Manage the efficiency and quality of move-outs and move-ins.
- Oversee capital improvement and or repair projects with external vendors while communicating with staff, leadership, and residents when appropriate.
Requirements
- Must have a minimum of 5 years’ experience as a Property Manager, multifamily role, preferably with a conventional apartment community or communities.
- Strong leadership and employee relations, organizational, and communication skills, bilingual preferred, ability to multitask.
- Proficiency with planning and maintaining budgets and other various reports, communicate with vendors, inspect property.
- Systems knowledge to include Microsoft 360, SharePoint, MRI or other Property Management Software.
- A willingness to learn, grow professionally, and work collaboratively with a team and leadership.
Qualifications
Target candidates should have demonstrated success managing large (700+ unit) conventional, market-rate apartment communities with strong financial and operational performance. Equally important, we're looking for a leader who genuinely values people—someone who fosters a resident-first culture, treats every resident with dignity and respect, and understands that exceptional customer service is the foundation of a successful community.
Benefits
- Health, Dental, and Vision Coverage.
- 401(k) Retirement Savings Plans.
- 25% Employee Rental Discount at any GSC property.
- Paid Holidays, Paid Sick and Paid Vacation.
- Health Savings Account with Match.
- Maternity Leave.
- Employee and Dependent Care Assistance Programs.
- Short- and Long-Term Disability Insurance.
- Life, Critical Illness, Accident, and Cancer Insurance Plans.
- Pet Insurance.
- Identity Theft Protection.
- Legal Resources.
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible but require a significant amount of on-site time.