Property Manager
Harbor Group Management Company · Virginia Beach, VA · 2 wk ago
ManagementFull-time
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Operate the property within approved financial guidelines and budget constraints.
- Analyze financial statements and operational reports to inform budgeting and performance forecasting.
- Maximize revenue by setting rent rates, collecting and posting rent, approving renewals and discounts, and managing delinquencies, including evictions and utility cut-offs.
- Approve and reconcile vendor/contractor invoices, ensuring compliance with insurance requirements and budget coding.
- Supervise all on-site team members, including hiring, training, scheduling, and evaluating staff in line with company policies and performance goals.
- Ensure compliance with all federal, state, and local laws, including Fair Housing, ADA, and FCRA.
- Develop and implement leasing and marketing strategies based on current market trends to drive occupancy and retention.
- Promote resident satisfaction through timely resolution of service requests and proactive communication, including implementation of a resident retention program.
- Cover regular property inspections to ensure that grounds, units, buildings, and amenities meet safety, maintenance, and cleanliness standards.
- Review and manage service contracts, capital improvements, and maintenance schedules.
- Conduct and document apartment inspections, including those related to move-in/move-out, periodic checks, and unit turnover.
- Serve as liaison to owners/investors by providing updates, performance reports, and conducting property tours.
- Maintain and reconcile petty cash fund and perform daily bank deposits and G/L postings.
- Utilize property management software (e.g., MRI or similar) for operational tracking and reporting.
QUALIFICATIONS
- High School Diploma or equivalent.
- Minimum of three years of experience in multifamily property management.
- At least two years of supervisory or team leadership experience is required.
- Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
- Proficient with Microsoft Office and Property Management software experience is a must.
- Knowledge of real estate contracts, financial management, and operational compliance.
- Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.
- Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
- Customer-service oriented with the ability to interact professionally with residents and vendors.
- Valid driver’s license required (for operating golf carts if applicable).