Property Manager- Sage View Glen/Echo Glenn

About the role

CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. We currently manage around 8,000 apartments and townhomes, with a focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse portfolio of other real estate assets, including traditional multifamily rentals, office, and light industrial uses. CCI employs approximately 400 Teammates across 30 states and is currently entering a phase of growth.

Responsibilities

• Lead by example, prioritizing CCI's goals and values, including integrity and excellence.
• Strengthen relationships with team members, local housing authority, and other stakeholders to bolster CCI's reputation.
• Foster a culture of accountability and ownership.
• Manage recruitment, training, and support to maximize team potential.
• Handle confidential information responsibly and cultivate partnerships to enhance CCI's standing.
• Ensure peak performance at your property by maintaining full occupancy, satisfying residents and team members, collecting accounts receivable promptly, complying with regulations, ensuring safety and cleanliness, and adhering to budgets.
• Utilize CCI's resources to set clear standards and assess performance regularly.
• Discuss performance with direct reports and address any shortcomings.
• Report property performance to higher management and implement recovery plans as needed.
• Take personal responsibility for communication, ensuring quality and timeliness.
• Address complaints and legal matters promptly, updating senior management.
• Develop marketing strategies for prospective residents meeting program requirements, adhering to Fair Housing regulations.
• Analyze market trends and contribute insights on market rates to regional and asset managers, maintaining CCI's brand standards and market reputation.
• Implement marketing strategies to attract eligible residents for LIHTC or local programs, using diverse channels while adhering to Fair Housing requirements.
• Ensure local marketing materials align with CCI's brand standards, enhancing our market reputation.
• Continuously analyze market trends and competitors to refine strategies and discuss market rates with Regional and Asset Managers.
• Maximize revenue through effective occupancy management and leasing, promptly implementing rent increases as required.
• Collaborate with the Regional Manager to select comp properties for market surveys and control expenses within budget.
• Plan capital improvements in advance, addressing budget variances with the Regional Manager and processing payables promptly.
• Develop ideas to enhance property amenities, assessing ROI with the Regional Manager and Asset Manager.
• Ensure compliance with affordable housing program criteria like LIHTC, HOME, and Housing Choice Voucher programs, including income verification and annual recertifications.
• Meet HUD inspection standards such as REAC/NSPIRE and lender requirements like Property Capital Needs Assessments.
• Adhere to applicable Federal, State, and local laws, including rent control regulations for market rate units where relevant.

Requirements

• 3+ years’ experience managing people
• 1+ years’ experience in Property Management or related real estate discipline
• 1+ years’ experience with standard real estate software (Yardi, Microsoft Office 365 preferred)
• Experience with affordable housing programs (LIHTC) preferred but not required
• Bachelor’s degree or equivalent professional experience
• Industry certification such as CPM, CAM or similar preferred