Property Manager (Multi-Family, Greensboro)

About the Role

Kane Realty Corporation is seeking a Property Manager for Revolution Mill in Greensboro, NC. This role is pivotal in leading a large-scale business venture, redefining a dynamic part of the city, and creating an iconic community for generations. The Property Manager will enhance the community's value by fostering an extraordinary resident experience, leading with integrity, and embodying Kane's core values.

Responsibilities

• Leadership:
  • Represent and embody Kane Realty Corporation's core values.
  • Lead recruiting, hiring, on-boarding, and training of on-site staff.
  • Inspire the team to execute leasing, marketing, financial, administrative, and operational activities.
  • Set clear goals, provide coaching, and support team growth.
  • Hold regular meetings with office and maintenance teams.
  • Build and manage relationships with external partners and serve as the senior ambassador for the asset.
• Financial:
  • Establish and manage the property budget in line with Kane Realty's goals.
  • Ensure collection and deposit of rents, fees, and ancillary revenues.
  • Manage expenses, process invoices, and ensure timely payments.
  • Prepare financial reports for investors and owners.
  • Conduct financial reforecasts and plan for capital needs.
• Marketing and Leasing:
  • Monitor market dynamics to determine optimal rent levels.
  • Oversee the renewal process to boost resident retention.
  • Lead sales, marketing, and outreach efforts, including a monthly marketing calendar.
  • Collaborate with the corporate marketing team on advertising campaigns.
  • Manage CRM software to maintain high closing ratios.
  • Encourage creative and innovative approaches to reach prospective residents.
• Resident Relations:
  • Support the Resident Relations team in enhancing the resident experience.
  • Resolve resident issues and ensure exceptional customer service.
  • Oversee resident events and the move-in process.
• Community Maintenance:
  • Support and lead the maintenance team in managing property maintenance programs.
  • Ensure prompt responses to resident maintenance requests.
  • Maintain a supply of market-ready apartments.
  • Regularly inspect the community to assess physical property quality and identify needs.
  • Ensure property safety and proper functioning of emergency systems.

Qualifications

• Natural leadership skills with the ability to motivate and inspire others.
• Strong critical thinking and decision-making abilities.
• Excellent verbal and written communication skills.
• Great interpersonal skills and comfort in diverse settings.
• Financial acumen, including understanding real estate investment models.
• High level of organization and multitasking ability.
• Proactive and solution-oriented mindset.

Skills

• 5-7 years of professional experience, preferably in commercial real estate, hospitality, or retail management.
• Track record of developing and retaining high-performing teams.
• Experience in building relationships with clients, investors, and partners.
• Budget and P&L management experience.
• Knowledge of apartment management laws and regulations.
• Availability to work weekends, evenings, and after-hour events.
• Proficiency in Microsoft Office Suite and Excel; Yardi or Entrata experience preferred.
• College degree preferred.