Property Manager (1373 - Greensboro, North Carolina)

About the role

The Property Manager will be responsible, under the direction of the Regional Property Manager, for all phases of the operation of a property, including general administration and maintenance, direction and control of personnel and resources, and ensuring the property is maintained in good physical condition with a stabilized fiscal operation.

Responsibilities

• Train and supervise all staff members under their direction.
• Hire and terminate employees in accordance with company policy.
• Perform written evaluations of employees and recommend salary increases or advancement.
• Maintain accurate payroll records and adhere to payroll policies and cutoff dates.
• Adhere to all company policies contained in the Reference Library.
• Assist in leasing apartments, prepare, process, and sign all leases and related forms.
• Assist in rent collection and handle delinquency matters.
• Maintain necessary records of all financial transactions for the property.
• Adhere to company accounting policies, including use of account numbers, daily income and expense requirements, accounts payable system, and other monthly and special accounting items.
• Prepare daily bank deposits.
• Purchase necessary office supplies in accordance with company policy.
• Supervise outside contractors working on the property.
• Handle all details for move-ins and move-outs, including apartment inspection check-ins and check-outs.
• Ensure residents are provided with a clean, well-maintained community.
• Work within the budget and notify the Regional Property Manager of any possible variations.
• Resolve resident complaints.
• Report accident and emergency situations to the Regional Property Manager immediately and prepare proper reports.
• Ensure all maintenance requests are handled promptly and notify residents of any delays.
• Continually inspect property and improvements, recording deficiencies and taking necessary action within budgetary allocations.
• Establish schedules and assign personnel for routine maintenance, emergency coverage, and office coverage.
• Perform all aspects of marketing the apartment community.
• Work directly with the Regional Property Manager in preparing the annual operating budget for the property.
• Maintain courteous and continuous communication with employees, residents, applicants, and vendors.
• Travel and limited use of personal vehicle are required.

Supervisory Responsibilities

• Includes staff in planning, decision-making, facilitating, and process improvement.
• Takes responsibility for employees’ activities and provides regular performance feedback.
• Develops employees’ skills and encourages growth; solicits and applies feedback from employees, residents, and owners.

Education and/or Experience

• One or more of the following:
  • 4-year degree (preferred)
  • 2-year associate degree
  • 7 years of general full-time business experience
  • 3 years of experience in property management
• Certificates, licenses, registrations: ARM, CAM, RAM, or HCCP preferred

Other Skills and Abilities

• Knowledge of residential property management
• Ability to successfully interact with people
• Good organizational and verbal skills
• Strong customer service/satisfaction philosophy
• Proficient sales skills and professional image
• Yardi skills preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.