Property Manager (Raleigh, North Carolina)

Schedule

Weekend hours: Occasional Saturdays 10 AM – 4 PM.

Responsibilities

• Train and be responsible for work performed by all staff members under their supervision.
• Hire and terminate employees in accordance with Drucker + Falk LLC policy.
• Perform written evaluations of employees and make recommendations for salary increases and/or advancement.
• Maintain accurate payroll records as required by the company, and adhere to payroll policies and cutoff dates.
• Adhere to all Drucker + Falk LLC policies contained in the Reference Library.
• Assist in leasing apartments.
• Prepare, process and sign all leases and related forms.
• Assist in collection of rents and handle delinquency matters.
• Maintain necessary records of all financial transactions for the property.
• Follow all appropriate Drucker + Falk LLC accounting policies, including use of account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly and special accounting items.
• Prepare daily bank deposits.
• Purchase necessary office supplies in accordance with company policy.
• Supervise outside contractors working on the property.
• Handle all details for move‑ins and move‑outs, with special attention to apartment inspection check‑ins and check‑outs.
• Ensure that residents are provided with a clean, well‑maintained community.
• Work within the budget and notify the Regional Property Manager of any possible variations.
• Resolve resident complaints.
• Report accident and emergency situations to the Regional Property Manager immediately and prepare the proper reports.
• Ensure that all maintenance requests are handled promptly and notify residents of any delays.
• Continuously inspect the property and improvements, record deficiencies, and take necessary action within budgetary allocations.
• Establish schedules and assign personnel for routine maintenance and emergency coverage.
• Establish schedules and assign personnel for office coverage and resident assistance as needed.
• Perform all aspects of marketing the apartment community.
• Work directly with the Regional Property Manager in preparing the annual operating budget for the property.
• Maintain courteous and continuous communication with employees, residents, applicants, and vendors.
• Travel as required; reasonable or limited use of personal vehicle may be needed.
• Perform other duties as assigned.

Supervisory Responsibilities

• Include staff in planning, decision‑making, facilitating, and process improvement.
• Take responsibility for employees’ activities.
• Provide regular performance feedback.
• Develop employees’ skills and encourage growth.
• Solicit and apply feedback from employees, residents, and owners.

Education and Experience

• 4‑year degree (preferred) or 2‑year associate’s degree.
• 7 years general full‑time business experience.
• 3 years experience in property management.

Certificates, Licenses, Registrations

• ARM, CAM, RAM, or HCCP preferred.

Skills and Abilities

• Knowledge of residential property management.
• Ability to successfully interact with people.
• Good organizational skills.
• Good verbal communication skills.
• Strong customer‑service/satisfaction philosophy.
• Proficient sales skills.
• Professional image.
• Yardi software skills preferred.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Outstanding growth potential.
• Paid sick leave.
• Vacation and holidays.
• Health, dental, and life insurance.
• 401(k) participation.