Property Manager
About the role
We’re a growing real estate company on the cutting edge. What sets us apart is our dynamic culture: we focus on having the right people in the right seats. By prioritizing work/life wellness, our team members are fully-focused and happy while at work. We develop more than properties, we develop people. Manage all facets of sales, revenue collection, expense control, and asset quality; exhibit positive attitude, leadership, and motivational skills to empower on-site teams; administer all aspects of hiring and termination procedures; display the highest standard in customer service and resident retention and comply with fair housing laws; possess a keen understanding of the community’s sub-market; preserve the integrity of the asset by conducting daily property inspections and enhance the value of the asset by taking advantage of rent growth opportunities.
Responsibilities
- Meet or exceed budgeted NOI
- Ensure that any delinquent resident is served with the proper legal notice and the eviction process is initiated.
- Daily coordination with the Maintenance Supervisor regarding exterior property issues (including landscaping), outstanding unit service requests, unit move-out costs, move-in turn schedules, market-ready inventory, maintenance staffing, supplies needed, etc.
- Partnering with Director of Revenue to review unit availability and assess any necessary price adjustments including premiums on vacant units and on-notice units.
- Examine budget expectations and performances including in all aspects on a monthly and year-to-date basis.
- Approve completed prospective resident files verified by Leasing Staff. Monitor the communication and relationship of the leasing team and the new resident. Ensure Move-in Process is being followed.
- Acquire a broad knowledge base of the properties sub-market by keeping in tune with competitive communities and surrounding employment base. Maintain monthly market surveys.
- Lead, Manage and Hold Your Team Accountable (LMA) Maintain onsite staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
- Initiate personnel actions such as hiring, promotions, transfers, discharges, disciplinary measures.
- Organize and host weekly L10 meetings with site team
- Conduct daily AM check-ins
- Drive performance within the leasing team to obtain monthly occupancy goals; includes coaching and accountability for new leases and resident retention.
- Coordinate, plan, and approve monthly resident activities,