Property Manager

About the role

The Property Manager is responsible for the day-to-day operation of the apartment community and building(s). Responsible for providing quality service to residents, efficient operation of the property and completion of required administrative tasks. Reports to the Regional Property Manager.

Responsibilities

• Codes invoices in a timely and accurate manner for approval.
• Maintains resident records to comply with appropriate affordable housing and state regulations.
• Maintains property management software to accurately reflect the current operational circumstances at all times.
• On an ongoing basis, responsible for collection of rent and other income, and properly depositing and recording receipts in a timely manner.
• Prepares and delivers notices to residents (i.e., lease violations, termination, inspection, work order, etc.).
• Coordinates move-in date with maintenance rent-ready date.
• Manages the leasing process from initial application to move-in.
• Follows and enforces all fair housing and landlord-tenant laws and regulations.
• Effectively markets the property to ensure occupancy goals are met and build a positive community image of the property.
• Ensures that the property meets financial performance goals.
• Manages customer service requests and ensures timely and satisfactory completion.
• Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals.
• Maintains waiting list in accordance with federal regulations.
• Ensures that an appropriate number of applicants remain pre-qualified to ensure timely move-in when notice to vacate is received.
• Enforces agency regulations, lease terms, and house rules.
• Ensures that maintenance staff complete unit turns timely, process invoices timely, and maintain excellent curb appeal.
• Recruits for their onsite team.
• Oversees maintenance staff timecards are being accurately logged and submitted to be approved in the timecard reporting system.
• Accurately codes daily time in the timecard reporting system.
• Performs other related duties as assigned.

Requirements

Competencies:

• Ability to effectively manage and solve problems.
• Ability to take direction from a supervisor.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to use a computer for utilizing property management software, word processing, spreadsheets, e-mail, & web browsing.
• Ability to write legibly.
• Ability to work in a collaborative manner, as a member of a site team.
• Ability to relate professionally with vendors, residents, and co