Property Manager

About the Role

The Property Manager is responsible for the day-to-day operation of the apartment community and building(s), providing quality service to residents, ensuring efficient operation of the property, and completing required administrative tasks. This position reports to the Regional Property Manager and covers two separate sites: one in Bandon, OR and one in Coos Bay, OR.

Schedule

16 hours at Seacrest in Bandon (Tuesday/Thursday) and 24 hours at Lake Empire in Coos Bay (Monday/Wednesday/Friday). Flex Schedule is available for this position after 90 days of employment (e.g., 4-10 hour days versus 5-8 hour days).

Responsibilities

• Codes invoices in a timely and accurate manner for approval.
• Maintains resident records to comply with appropriate affordable housing and state regulations.
• Maintains property management software to accurately reflect current operational circumstances.
• Responsible for collection of rent and other income, and properly depositing and recording receipts in a timely manner.
• Prepares and delivers notices to residents (e.g., lease violations, termination, inspection, work order).
• Coordinates move-in date with maintenance rent-ready date.
• Manages the leasing process from initial application to move-in.
• Follows and enforces all fair housing and landlord-tenant laws and regulations.
• Markets the property effectively to ensure occupancy goals are met and builds a positive community image.
• Ensures the property meets financial performance goals.
• Manages customer service requests and ensures timely and satisfactory completion.
• Collaborates with site team and residents to create and strengthen a healthy community and monitor property goals.
• Maintains waiting list in accordance with federal regulations.
• Ensures an appropriate number of applicants remain pre-qualified for timely move-ins.
• Enforces agency regulations, lease terms, and house rules.
• Ensures maintenance staff complete unit turns timely, process invoices timely, and maintain excellent curb appeal.
• Recruits for the onsite team.
• Oversees maintenance staff timecards for accurate logging and submission.
• Accurately codes daily time in the timecard reporting system.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent required; training in property or real estate management preferred.
• 1-2 years of hospitality, office management, or administrative experience; professional training may substitute for experience.
• Valid driver’s license and ability to drive a car for errands.
• Familiarity with laws, regulations, and best practices applicable to Fair Housing.
• Proficient with property management software, Microsoft Office Suite, and related software.

Skills

• Ability to effectively manage and solve problems.
• Ability to take direction from a supervisor.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to use a computer for property management software, word processing, spreadsheets, email, and web browsing.
• Ability to write legibly.
• Ability to work collaboratively as a member of a site team.
• Ability to relate professionally with vendors, residents, and co-workers.
• Excellent verbal and written communication skills to interact with diverse backgrounds.
• Ability to monitor budgets.
• Excellent interpersonal skills with good negotiation tactics.
• Commitment to the mission and values of the organization.
• Flexibility to adapt to changing work plans.
• Proactive and independent with the ability to take initiative.
• Ability to maintain a professional personal appearance.
• Ability to comprehend and manage complex regulatory requirements.
• Ability to travel for training opportunities occasionally.

Supervisory Responsibilities

Yes, this role includes supervisory responsibilities.

Work Environment

• Office/building environment.
• Limited travel required; may include running errands or traveling between properties and attending periodic training events out of town.
• Physical demands: Frequently performs moderately difficult manipulative tasks such as typing and writing; must be able to walk, stand, and sit for extended periods; may lift up to 25 lbs.
• Sensory demands: Frequently reads documents, watches training videos, and reads numbers on a computer screen; must distinguish normal sounds with background noise; must speak clearly and understand/be understood in English.
• Cognitive demands: Frequently concentrates on intense detail with constant interruption; attends to tasks for 1 hour or more; understands and relates multiple ideas simultaneously; remembers tasks over several days.
• Environmental conditions: Exposure to dust, potential loud noises, glare from computer screens, heat, and air conditioning.
• Equipment used: Computer, mouse, keyboard, scanner, telephone, copier, and fax machine.

Values-Based Behaviors

• Listens attentively to others and asks clarifying questions.
• Shows compassion for the life circumstances of others.
• Works effectively in a team environment and actively participates in joint problem-solving.
• Identifies and takes advantage of opportunities for personal and professional development.
• Encourages teamwork for the benefit of the organization.
• Comes to meetings prepared and on time; honors work commitments and deadlines.
• Collaborates with other work groups and outside organizations proactively and responsively.
• Honors the privacy and confidentiality of co-workers and employees; protects proprietary information.
• Follows rules, regulations, and policies; positively contributes to implementing changes.
• Communicates courteously and effectively; sets clear expectations.
• Reinforces core values (Respect, Trust, and Dignity) within the work group.
• Deals with issues directly, respectfully, and in a timely manner.

Culture & Values

At Northwest Real Estate Capital Corp., our values and behaviors guide how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us create trusting relationships with our employees. We value employees and their personal goals and aspirations as much as their work.