Property Claims Adjuster

Job Summary

The Property Claims Adjuster Assesses complex property claims to determine coverage, liability, and settlement outcomes in accordance with established guidelines. Applies knowledge of policies, procedures, and estimating practices to manage claims through resolution. Communicates findings and recommendations to support timely, accurate, and fair claim outcomes. Cultivates good customer relations, answers questions from independent adjusters and agents, and oversees the activities of independent adjusters.

Essential Duties

• Assists in the management of assigned property claims by managing complex files from initial review through resolution.
• Delivers claim handling activities to ensure adherence to established standards, authority levels, and timelines.
• Develops more complex loss information, documentation, and estimates to determine appropriate claim outcomes.
• Interprets complex damages by examining property conditions, repair requirements, and supporting data.
• Documents claim activity, decisions, and rationale to maintain accurate and complete claim files.
• Confers with internal and external stakeholders to explain findings, resolve issues, and coordinate next steps.
• Improves and integrates complex claim activities with vendors, contractors, or internal partners to support resolution.
• Directs individuals to opportunities to improve claim handling efficiency and recommends process or outcome enhancements

Basic Qualifications

• Bachelor's degree or equivalent work experience
• 5-7 years of property claims adjusting experience
• Experience with Commercial and Farm policies is a plus
• Property estimating software (Xactimate) proficiency
• Working knowledge of Microsoft Office products
• Excellent written and verbal communication skills
• Excellent interpersonal relations and communication skills

Benefits

Brethren Mutual Insurance Company offers a comprehensive benefits package designed to promote well-being, financial security, and work-life balance. This includes competitive compensation, medical, dental, and vision coverage, retirement planning options, generous paid time off, and paid holidays.

About the Role

Employees at Brethren Mutual value collaboration over competition, purpose over pressure, and long-term relationships over short-term wins. Whether supporting our policyholders during critical moments or innovating behind the scenes, every role contributes to a shared mission rooted in trust and mutual respect.

Qualifications

Basic Qualifications:

• Bachelor's degree or equivalent work experience
• 5-7 years of property claims adjusting experience
• Experience with Commercial and Farm policies is a plus
• Property estimating software (Xactimate) proficiency
• Working knowledge of Microsoft Office products
• Excellent written and verbal communication skills
• Excellent interpersonal relations and communication skills

Schedule

Not specified

Pay

Not specified

Benefits

Comprehensive benefits package including competitive compensation, medical, dental, and vision coverage, retirement planning options, generous paid time off, and paid holidays.

Company Culture

Brethren Mutual Insurance Company is committed to supporting employees both professionally and personally. The company encourages community involvement, teamwork, and flexibility, recognizing that when employees are supported, they are best positioned to serve our policyholders and communities.

Equal Opportunity Employer

Brethren Mutual Insurance Company is an equal opportunity employer with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Brethren Mutual Insurance Company abides by all fair employment practices regarding citizenship and immigration status.