Property & Casualty P&C Insurance Licensing Program-Highland Park, MI

About the role

Ready to swap a "job" for a lifelong professional career? Qualfon is looking for ambitious individuals to join our Onsite Property & Casualty Insurance Licensing Program. Forget the stress of self-study or unpaid training. We provide the classroom, the experts, and the paycheck while you learn. We’ll teach you the ins and outs of the insurance industry, ensuring you transition into a call center professional to a Licensed P&C Insurance Expert in no time.

Responsibilities

• Support customers via phone and email with new policy quotes and billing inquiries.
• Process endorsements, cancellations, and coverage updates with precision.
• Navigate underwriting questions and help clients understand their protection.
• Ensure all transactions meet industry regulations and internal quality standards.

Requirements

• Background in customer service.
• Call center experience is a plus.
• Growth-minded, not looking for a "gig" but a career pathway with stability and upward mobility.
• Detail-oriented, taking pride in accuracy, especially when handling important legal documents and applications.
• Great communicators, turning complex insurance jargon into clear, helpful advice for customers.
• Reliable, able to pass a background check and committed to the full 8-week training schedule.

Qualifications

You must be able to take the state exam in the greater Metro Detroit area.

Skills

• Customer service skills.
• Underwriting knowledge.
• Legal document handling.
• Communication skills.

Benefits

• Paid Pre-Licensing Training Program.
• Compensation: Training Phase $18.00/hr up to 64 hours, Licensed Phase $23.50/hr (upon passing the state exam).
• Paid Licensing: Covers your pre-licensing coursework and the cost of two attempts for your state exam.
• Total Vocational Support: Invests in your growth as an individual.
• Comprehensive Benefits: Access to medical, dental, and vision insurance.
• Equipment Provided: Set you up with the technology you need to succeed in a remote environment.

About the company

At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person's life better. Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients.

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations.