Property AdministratorProperty Adjuster

About Our Client: The organization operates in the insurance industry, delivering an innovative and technology-driven insurance experience. It addresses challenges in claims processing and customer service through continuous process improvement and modern technology solutions. The company supports a remote workforce across the United States, with headquarters in Columbus, Ohio, and continues to experience rapid growth. About the Opportunity: The Property Adjuster manages property insurance claims from initial loss reporting through resolution. This role assesses losses, develops repair or replacement estimates, negotiates settlements, and supports subrogation and fraud prevention efforts. The position contributes to a high-quality claims experience while identifying opportunities to improve claims processes, guidelines, automation, and customer-facing technology. Responsibilities: • Handle first- and third-party claims under renters and auto policies.• Deliver a high-quality claims experience for policyholders and claimants.• Respond to incoming first notice of loss (FNOL) calls, messages, and emails.• File FNOLs and establish assignments within claims management systems.• Investigate, evaluate, negotiate, and resolve property damage and subrogation claims.• Prepare accurate repair and replacement estimates using photographs and supporting documentation.• Review and evaluate supplemental repair requests.• Coordinate additional living expense claims and related documentation.• Identify and manage salvage opportunities and processes.• Identify and refer potential subrogation opportunities.• Collaborate with Special Investigation Units to identify and address potential fraud.• Maintain timely, professional, and empathetic communication with claimants.• Proactively manage assigned claims and related activities through resolution.• Respond promptly and accurately to claim correspondence.• Provide feedback to improve claims guidelines, procedures, and processes.• Identify opportunities for product, technology, and process enhancements.• Communicate effectively with customers, peers, vendors, and managers.• Maintain current knowledge of claims practices, insurance policies, and industry developments. Requirements: • Minimum 1 year of experience handling property insurance claims, including preparing estimates and negotiating settlements.• Minimum 1 year of experience using XactAnalysis and Xactimate, including XactContents.• Experience with desk adjusting and onsite property inspections.• Current adjuster license where required by the state of residence.• Ability to obtain and maintain insurance adjuster licenses in multiple states within three months.• Professional and empathetic approach to customer interactions.• Familiarity with property claims best practices and industry standards.• Strong attention to detail and investigative mindset.• Open-minded, analytical, and solution-oriented approach to problem-solving. Pay Range and Compensation Package: • Salary range of $55,000–$70,000 annually. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.