Property Administrator (Temporary)

Summary Of Responsibilities

• Manage utilities at the property level, including turning on utilities, resolving municipal issues, and working with the Property Manager and corporate administration team.
• Resolve HOA violations and city citations by researching violations, lawsuits, and complaints and reporting them to the Property Manager for resolution.
• Schedule all municipal inspections, ensuring compliance with area municipalities and managing the shared Outlook calendar of inspections.
• Answer inbound calls for the office and assist the local market team with resolving issues.
• Maintain property files and records in accordance with FirstKey Homes standards.
• Ensure timely and efficient receipt of rental payments.
• Aid in collection efforts, scanning of monies received, and assisting with day-to-day operational activities.
• Implement new collections policies and assist in credit card and ACH payment processing.

Essential Duties

• Manage utilities at the property level, including turning on utilities, resolving municipal issues, and working with the Property Manager and corporate administration team.
• Resolve HOA violations and city citations by researching violations, lawsuits, and complaints and reporting them to the Property Manager for resolution.
• Schedule all municipal inspections, ensuring compliance with area municipalities and managing the shared Outlook calendar of inspections.
• Answer inbound calls for the office and assist the local market team with resolving issues.
• Maintain property files and records in accordance with FirstKey Homes standards.
• Ensure timely and efficient receipt of rental payments.
• Aid in collection efforts, scanning of monies received, and assisting with day-to-day operational activities.
• Implement new collections policies and assist in credit card and ACH payment processing.

Qualifications

• High School Diploma or equivalent
• Minimum 1 year of experience in administrative or similar role
• Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience using Yardi Voyager or similar property management program
• Experience working in property management, real estate, or similar industry
• Experience working in a fast-paced, high-growth company
• Proficient in Spanish, both reading and writing