Property Adjuster Mid Loss

Position Summary

The Property Mid Loss Adjuster investigates, evaluates, and settles moderate to complex Homeowner's property claims, ensuring timely and efficient resolution while providing exceptional customer service.

Geo-Salary Information

• For NJ, NY, WA, HI, AK, MD, CT, RI, MA: $83,670 to $161,815

• For NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME: $76,064 to $147,104

• For UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV: $68,457 to $132,394

• In CA: Typical hiring range is $110,468.25 to $135,016.75

Responsibilities

• Investigate moderate to complex Homeowners claims
• Address and handle ALL exposures of the claim, including Dwelling, Other Structures, Contents, Loss of Use
• Inspect and determine extent of damages, document with photographs, measurements, repair estimates, and thorough log notes
• Establish reserve amounts within prescribed settlement authority limit and negotiate settlements; recommend claims exceeding personal authority limit to supervisor for approval
• Maintain claims on a regular diary to monitor unresolved issues and exposures
• Monitor progress and expenses of ongoing claims
• Ensure exceptional service is provided to customers through timely responses and adherence to Department of Insurance requirements
• Direct, monitor, and review files handled by independent adjusters to conclusion
• Assist in training property personnel

Education Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience

Experience

• 4 - 8 years of equivalent industry experience preferred

Minimum Knowledge and Skills

• A good working knowledge of office & business computer applications
• Proficient mathematical skills to compute cost of damage and repair
• Ability to perform field inspections at least 50% of work time (company car provided)
• Technical knowledge of and proficiency in property evaluation, estimation, and Xactimate
• A good working knowledge of construction nomenclature and procedures
• Written and verbal communication skills to effectively and professionally interact with internal and external customers, vendors, and other third parties
• Analytical ability necessary to analyze, interpret, and evaluate relevant information

About The Company

Mercury is dedicated to helping people reduce risk and overcome unexpected events. We are committed to diversity, inclusion, and providing a supportive work environment. We offer competitive compensation, flexible work arrangements, and a range of benefits to support our team members' health, retirement, and professional goals.

Perks And Benefits

• Competitive compensation
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401(k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more