Jobs · Business Development · Massachusetts

Property Adjuster

The Jonus Group · Worcester, MA · 1 mo ago
Business Development$24/hrTemporary
Job Description Our client, a highly respected national property and casualty insurance organization, is seeking Property Claims Adjusters to join their claims team through a contract-to-hire opportunity. This organization is known for its strong employee development programs, collaborative culture, and commitment to long-term career growth. As an Associate Property Claims Adjuster, you will play an important role in supporting policyholders through the claims process following an unexpected loss. This position offers the opportunity to develop claims expertise while working in a fast-paced, customer-focused environment. Career Growth Perm opportunityComprehensive training programOngoing coaching, mentorship, and professional development Compensation $24/hr Hybrid Schedule Generally 2-3 days in office and 2-3 days remoteInitial training may require increased in-office attendance Benefits Medical, dental, vision, and 401(k) benefits Key Responsibilities Obtain and maintain required adjuster licenses and continuing education requirementsInvestigate, evaluate, negotiate, and assist in resolving claims of low complexityExercise sound judgment and discretion throughout the claims processCommunicate with customers to verify coverage, liability, damages, and claim detailsDeliver professional, empathetic customer service through phone, email, and other communication channelsIdentify potentially suspicious claims and collaborate with investigative resources as neededObtain recorded statements when necessaryParticipate in formal training programs and ongoing development initiativesMaintain appropriate remote-work capabilities, including reliable internet access Qualifications Bachelor's degree preferred or currently in progress1 to 3 years of experience in customer service, finance, hospitality, or a related field preferredStrong communication and interpersonal skillsAbility to multitask and navigate multiple computer systems simultaneouslyProficiency with Microsoft Office applications, including Word and ExcelStrong problem-solving, critical-thinking, and decision-making skillsDemonstrated commitment to customer service and teamworkAdaptability in a changing environmentHigh emotional intelligence and professionalismSelf-motivated with a positive attitude and willingness to learn The ideal candidate is a motivated claims professional who thrives in a collaborative environment, enjoys investigating complex claim scenarios, and is committed to delivering exceptional service. This individual will possess strong organizational skills, sound judgment, and the ability to independently manage a challenging caseload while contributing to overall team success.

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