Property Adjuster II

About the role

The organization operates within the insurance industry, focusing on property and material damage claims. It addresses challenges in managing claims across a broad geographic area, supporting a network of over 13,000 independent agencies and thousands of employees. The program emphasizes service quality and offers coverage solutions through a structure that includes home and field offices across multiple states.

The PROPERTY ADJUSTER II role is responsible for independently managing all aspects of property claims within an assigned territory. This position plays a crucial role in resolving claims efficiently and accurately, ensuring proper investigation, evaluation, and settlement. The adjuster also supports supervisory functions when needed, contributing to the overall effectiveness of the claims department.

Responsibilities

• Conduct investigations, interviews, and damage inspections at claim sites.
• Prepare damage estimates, address coverage questions, and handle litigation when necessary.
• Set and maintain claim reserves, review reports, and direct experts.
• Determine claim coverage and value; negotiate settlements, including with plaintiff attorneys.
• Document claim files and submit closure reports.
• Identify subrogation opportunities and initiate appropriate actions.
• Manage assigned territory and bring claims to resolution.
• Interact with agents and district sales managers on mutual concerns.
• Assist or act on behalf of claims supervisors, including legal representation.
• Complete and participate in industry training programs.
• Assist in training new claims adjusters.
• Participate on the Catastrophe Team as required.

Requirements

• High School Diploma or GED with five years of claims handling experience, or Bachelor’s Degree with two years of experience.
• Residency within assigned territory unless approved otherwise.
• Willingness and ability to serve on the Catastrophe Team, including potential travel.
• Willingness to obtain and maintain required licenses.
• Successful completion of Associate in Claims (AIC) program preferred.
• Valid driver's license with a good driving record.

Benefits

• Premier health, prescription, dental, and vision benefits effective from the first day.
• Low employee contributions to medical and prescription premiums.
• Traditional pension plan with vesting after five years.
• 401(k) plan with up to 4% company match.
• Paid time off including vacation, personal, sick, bereavement, and parental leave.
• Tuition reimbursement and career development programs.
• Additional benefits such as life insurance, disability coverage, orthodontic coverage, adoption assistance, fertility coverage, well-being programs, paid volunteer hours, and charitable gift matching.

Pay

$63,130.00 to $100,843.00 annually, salary depending on experience, role level, and location. Position may be eligible for an annual bonus.