Property Adjuster II

This is a remote, work-from-home position based in Indiana. The selected candidate will ideally live in Tippecanoe County and/or surrounding areas. Salary range is for this level and may vary based on the actual level of the role hired. The range represents a national range; actual salary will depend on factors including scope and complexity of the role, skills, education, training, credentials, location, and experience.

Pay

$63,130.00 - $100,843.00 annually. Position may be eligible for an annual bonus payment.

Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents (coverage begins first day of work)
• Low employee contributions to medical and prescription premiums (company pays up to 97% of monthly premium costs)
• Traditional pension plan (vested after five years of service)
• 401(k) with up to 4% contribution match
• Paid time off (vacation, personal days, sick days, bereavement days, and parental leave)
• Career development, including tuition reimbursement for higher education and industry designations
• Company-paid basic life insurance
• Short- and long-term disability insurance
• Orthodontic coverage for children and adults
• Adoption assistance
• Fertility and infertility coverage
• Well-being programs
• Paid volunteer hours for community service
• Dollar-for-dollar matching of charitable gifts each year

About the Role

Exercises independent discretion or judgment in handling all types of property claims. Assists or acts on behalf of the claims supervisor when required. A company car and equipment to work from home will be provided. Good time management and organization skills preferred.

Responsibilities

• Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or elsewhere if required
• Prepares estimates, makes recommendations, handles coverage questions, and manages litigation
• Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary
• Documents claim files and submits reports for closure
• Recognizes subrogation situations and initiates appropriate action
• Services assigned territory and brings assigned claims to conclusion
• Interacts with agents and district sales managers on matters of mutual concern
• Assists claims supervisor or acts on their behalf, including representing the company at legal proceedings, as required
• Completes industry-related training programs and attends ongoing training to remain informed on policy changes, interpretation, or new legislation
• Assists in training new claims adjusters
• Participates on Catastrophe Team when required

The first five duties listed are essential functions of the job. Employees may be required to perform additional duties as requested by their supervisor.

Requirements

• High School Diploma or GED and five years of claims handling experience, or
• Bachelor’s Degree and two years of claims handling experience
• Must live in assigned territory unless a change is approved by the company
• Must be willing to serve on Catastrophe Team, which may include travel on short notice to other locations for periods exceeding two consecutive weeks
• Willingness to obtain and maintain any required licenses
• Successful completion of Associate in Claims (AIC) program preferred
• Valid driver's license and good driving record required

Physical Requirements

• Use of Personal Protective Equipment (PPE) is required
• Ability to move over 50 lbs using lifting aide equipment (often: 20-50%)
• Climbing/accessing heights (moderate: 30-40%)
• Driving (frequent: 50-80%)
• Lifting/moving 0-20 lbs (often: 20-50%)
• Lifting/moving 20-50 lbs (often: 20-50%)
• Manual keying/data entry/computer use (often: 20-50%)
• Pushing/pulling/moving objects or equipment with wheels (occasional)

Skills

• Values Diversity
• Nimble Learning
• Self-Development
• Collaborates
• Customer Focus
• Information Management
• Cultivates Innovation
• Instills Trust
• Job-Specific Knowledge
• Optimizes Work Processes
• Ensures Accountability
• Decision Quality