Property Adjuster II

Duties and Responsibilities

• Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required.
• Prepares estimates, makes recommendations, and handles coverage questions, and litigation.
• Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary.
• Documents claim files and submits report for closure.
• Recognizes subrogation situations and initiates appropriate action.
• Serves assigned territory and brings assigned claims to conclusion.
• Interacts with Agents and district sales managers on matters of mutual concern.
• Affords assistance to claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required.
• Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation.
• Assists in training of new claims adjusters.
• Participates on Catastrophe Team when required.

Qualifications

• High School Diploma or GED and five years of claims handling experience, or equivalent required; or Bachelor’s Degree and two years of claims handling experience, or equivalent required.
• Additional Experience: Incumbent must live in territory assigned unless a change is approved by the company. Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
• Designations and/or Licenses: Willingness to obtain and maintain any required licenses. Successful completion of Associate in Claims (AIC) program preferred.
• Physical Requirements: Use of Personal Protective Equipment (PPE) is required for this role. Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) Climbing/accessing heights; Moderate (30-40%) Driving; Frequent (50-80%) Lifting/Moving 0-20 lbs; Often (20-50%) Lifting/Moving 20-50 lbs; Often (20-50%) Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) Pushing/Pulling/moving objects, equipment with wheels; Occasional (20-50%) Standing/Walking.