Proofreader

Hyatt is seeking a Proofreader to protect the quality, consistency, and integrity of its global content across a wide range of creative and marketing deliverables.

About the role

The Proofreader partners closely with copywriters, designers, creative leads, project managers, marketers, localization partners, and external agencies to deliver polished, guest-ready content across Hyatt’s portfolio of brands and global markets.

Responsibilities

• Proofread marketing, digital, print, and internal communications for grammar, spelling, punctuation, syntax, typography, formatting, and consistency.
• Ensure all content aligns with Hyatt’s editorial standards and style guidelines.
• Apply Hyatt’s editorial style guides, brand standards, terminology, and proofreading best practices.
• Clearly communicate edits and recommendations using digital annotation, review, and project management tools (Workfront).
• Identify and escalate content inconsistencies and errors before publication.
• Conduct final quality assurance reviews prior to publication, launch, or production across digital and print channels.
• Manage multiple projects simultaneously while consistently meeting production timelines and service-level expectations.
• Contribute to the ongoing refinement of editorial guidelines, quality assurance processes, and style documentation.
• Review AI-assisted content for accuracy, quality, tone, and adherence to brand standards.

Requirements

• Minimum of 5 years of professional proofreading or copyediting experience within an in-house creative team, agency, hospitality, travel, retail, or consumer brand environment.
• Exceptional command of English grammar, punctuation, spelling, syntax, and editorial best practices.
• Strong attention to detail and accuracy.
• Strong working knowledge of AP Stylebook and experience applying brand-specific editorial guidelines.
• Experience proofreading omnichannel marketing content, including web, email, CRM, social media, digital ads, presentations, print collateral, and video scripts.
• Strong organizational, prioritization, and time management skills with the ability to manage multiple concurrent projects in a fast-paced environment.
• Excellent interpersonal and communication skills with the ability to provide clear, constructive editorial feedback.

Preferred Skills

• Proficiency with Microsoft Office; familiarity with Adobe Creative Cloud applications and collaborative review platforms such as Workfront, Figma, or Frame.io.
• Understanding of accessibility principles, inclusive language, and digital content best practices.
• Experience supporting global marketing initiatives and collaborating with localization teams.

Qualifications

Bachelor’s degree in English, Journalism, Communications, Marketing, or a related field, or equivalent professional experience.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team and a certified Career Coach.